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IDEA9106 Design Thinking

Design is a state of mind

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yuxu7301

Blog Reflection 9 – Week 10 – yuxu7301

Choose one of the objects you selected and describe how your initial understanding of its affordances changed over the course of the exercise?

One of the item that I have chosen is the drink bottle. Over the execerise I find that i can smash things with the bottle (because it is so hard), store things other than water in it.

 

Given that affordances is a relational property between a person and an object, how did the manipulation of the object and the person’s abilities inform your understanding of the concept? Did it give you inspiration or insight for how to work with affordances as a designer? Discuss this through the specific objects you explored in the exercise.

I manipluated my drink bottle with two hand holders on the right and left side. My partner was managed to lift the bottle up with two chopsticks poking through the handles holdes that I have designed.This kind of interaction was unintentional, and I didnt know that could occur.

Through this execerise I found that user would normally have interesting interaction with an object. These kind of interaction occured out of the scope of the designer’s intial design intentions. I believed this is the most interesting part of user testing, it allows the designer too see how their design functions from another perspective.

 

PS: I could not upload photos due to file space limitation

 

Blog reflection 08 – yuxu7301

  • What kinds of information and insights did it give you about the usability of the prototype?

 

By observing the user, their reaction through facial action and speech. I was able to see which part and what function of the site frustrates the user the most. How the website works and the way the user feels about it maybe different to how the designer designed it. I was able identified which parts needs to be improved, which part does not.

 

2) What aspects of the technique worked well or were frustrating?

Reading the user’s filled form was frustrating. There were too many options that the user can choose. it is hard to understand whether the user likes the website alot or not. And why they dislike the website.  Techniques that worked well were the observation part and think out loud. These two technqiues provide real time feedback to how the design works and functions.

 

 

 

yuxu7301

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Blog Reflection 6 – yuxu7301

Q1. How did physically acting out to help to explore ideas?

physcially acting puts you in place of the situation and environment. It allows you have a real life experience of the problem that you’re designing. Physcial interaction allows you to feel and emphasise the user. A deeper dive into the user experience.

 

2.Did you refine your ideas and solutions to the problem through bodystorming? In what way?

body storming allowed us to generate interaction and design that is actually more physical, not virtual.  It hard to imagine your seating position on the plane. But once you have done it physically, designing become much more simple.

 

Q4. Does bodystorming lend itself to certain types of problems?

 

Body storming can be hard if the designer does not have enough experience of the scenario as the user.

 

 

Blog Reflection 5 -yuxu7301

1.How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

This exercise forced to me to put myself into to a shoe of someone whom i am totally different to. I was forced to imagine how my character would think, behave and react in certain scenarios. Thinking as an extreme users means I cannot be too “normal”, thus I have to think and imagine beTnd how the average user would process things.

It is generally different to how I generate ideas and empathy because I would normally ignore extreme users because they are not the biggest user base. However through this execerise I find myselves able to relate to extreme users.

2.Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

I believe using sketches and storyboards with my team members saved a lot of time. As we can use sketches to assist our discussion how the user would react and what they would do. It is quite effective and fun at the same time.

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BLOG REFLECTION 04 – yuxu7301

1) Briefly reflect on the lessons learnt from each exercise

a. Reflective listening

I find myself having more fun as a listener, rather than a person been interviewed. I liked to ask and analyse how people are actually feeling.

 

b. Defamiliarisation of everyday reality

I really enjoyed this part of the exercise. imagining how the person feels at the scene is challenging but also interesting.

c. Empathic modelling

 

Wrapping ourselves and taking photos with the model is a great way of putting ourselves into the shoes of those that does not have great sight. You get a glimpse of how people is actually struggling when their sightline is poor. I have to wear glasses to see things clearly myself, so I understand the frustration and difficulties of those that have bad sightline.

 

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Blog Reflection 03 – yuxu7301

1) Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona?

There were somehow enough similarities between the 4 persons been interviewed. But this is mainly due to the fact that people in our class similar in age, life experience, and cultural background. Therefore creating personas is quite easy, I would imagine real life cases be very different and it would be hard to create a persona unless a large sum of data is gathered. However, in our case, it also made sense to create a second persona because we have varied opinions on going to the cinema.

2) Do you think your final persona(s) was successful in generating empathy with users? What would you change to make it better?

If we are developing a cinema related product for university students that studies Master of Interaction, our personas would certainly be useful. However if we are targeting larger section of the society or student groups within the uni. Our personas would not be successful in generating empathy with other potential users that are from a different background and generation. To improve our persona model, we would need to collect information from more surveys.

 

 

 

Blog02 yuxu7301

How did this exercise help you build empathy with prospective users?
The interview does not sound like a survey at all, rather it feels more like personal documentary or story spoken out by the person been interviewed. This allows the reader to put himself/herself in the position of the person been interviewed. Therefore I was able to fully understand and related to some of the frustration of the person been surveyed. For exmaple I was able to understand how the fact that he dislikes going to many standard “recommended” tourist locations during his visits to a foreign city.

This method of interview also allows me to dig out some of the needs, and frustrations of the person been interviwed

How did the clustering of information help you to understand user needs?
Clustering information allows me to categorise some of my user’s common needs and frustration. Thus I can pick and prioritise what problems I need to focus on solving for my client in my product. Eliminating some of the niche and narrow needs of a particular user or group.

What was difficult or challenging with the technique? How would you do it better next time?

The most difficult part of this technique is the way that we had to put frustrations and needs of our users in different categories.  Sometimes the categorization of user needs can be confusing because there are times that a certain need can be categorised under two or serval groups.

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