IDEA9106 Design Thinking

Design is a state of mind



Hologame – Assessment 3

Group Name: HOLOGAME

Team Members: 




Presentation Slides:YU GUAN – YGUA6250 XIAOHAO KONG – KXON9213 AHMAD MOLLAHASSANI – AMOL0125-presentation

Research Summary Poster – ygua6250




Feedbacks I got:

I didn’t know missing child can be that serious

I didn’t know kids-lost case before but I have seen related news. It could be great if there is efficient solution for preventing kids from stolen.

I think may be different country has different situations. In my motherland, stolen and missing kids is a serious social problem.Only 5% of those kids are found in the end, that’s the reason why I chose this subject and want design somethings to prevent these tragedies.

Tell me more about how children are stolen, what the circumstances?

Mostly the kids were stolen near their home. Many kid are token by strangers who attracted kids with candy or toys. Usually happened in a few minute just when the parents were doing something else.

Have you thought what if the tracker run out of battery, what if the kids already left the country? What if people don’t have smart  phones?

The tracker would be like a phone , the users need to charge in every 15 days.The GPS signal covers entire earth , so even your kids already left the county you still get the location of where he is.For those people who do not have the smart phones ,they certainly could not enjoy the benefits of the technology.

Have you thought if you made the tracker like a necklace.I would easily take them away.

I haven thought of that.If we designed a tracker which too much like a tracker. The bad people would just throw it as soon as they stole a baby.So, I think the tracker should not be that attractive may be like a key ring.

Have you thought what social media would you like to use to find the missing kids?

Yes,  in my opinion. Facebook is the best,because there are many users in Facebook and many celebrities using it too. I hope we could encourage those celebrities to help us promote our design. It’s charity ,I guess someone would be  interest in.

Blog 6 Reflection – Experience Prototyping – YU GUAN(ygua6250)

  • 1)  How did physically acting out help to explore ideas?
  • It’s a kind of funny. At first we want to build a new seat which would be like a capsule. So we use a door and a room to keep me inside. The room represents the capsule. When we did physically acting, I explore our idea more deeply, I found we could more clear about the whole process. Like, we open the capsule and ask our users to lying into it, and the attendant help put the capsule. Therefore, each passenger will have his own room to sleep. I also realized others may not just get our idea so easily, so we might still need to do a better prototype to show our users.
  • 2)  Did you refine your ideas and solutions to the problem through bodystorming? In what way?
  • Yes, we changed our solution a little bit. At first we wanted to ask the capsule to hang each capsule. So there will be enough room in the airplane. Buy than we found this solution is not good for those people who want to sleep, they need to lie down. So, after discussion, we decided to divide people into two groups. People they want to sleep and others want to sit. And those people who want to sit could sit in the capsule and hang in the airplane. So, it solved the problem of not having enough room. I really like my team members, they are all very actively thinkers. Once we found any problem, we will discuss a great solution.
  • 3)  What was difficult or challenging about bodystorming?
  • I was one of the actors in this bodystorming. I think the challenge is to consider yourself as a user not a designer. We are familiar with the design and always think ourselves as designers. But in bodystroming, you have to give yourself a new role, a new user who have the first change to use your product. Otherwise, you will never think things in a user angle so, you will not find any problem.
  • 4)  Does bodystorming lend itself to certain types of problems? 
I think bodystorming are more appropriate for in the initial stages. And you still need many real users to test your product and give you their feedback. In our group , I am a suitable person for acting, because I have some experience in stage performance. But if you are a shy person without any acting experience ,it will be really hard for you to acting out interaction
    conceptsOur concept sketch
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  • Bodystorming
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Blog Reflection – 5 Ideating – ygua6250


  • 1)  How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

I have to consider my user’s character. I created a 40 years old single woman, who is desperate to find her true love. The main theme of my story is romance. At first, it’s really a challenge for me. Because the story need to well assort with her character. I don’t know how to fathom her minds, so I have to make good use of my imagination. In the past, I used to generate my ideas based on questionnaires and interviews. However, this Extreme User not only based on my imagination, but also need to much logical thinking. The logic of the story is not strong enough, I tried to make the payphone to be a peeping tool, but it’s not safe if some psychopaths could get access to it.

  • 2)  Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

I drew a simple storyboard and showed it to my group members. They thought it’s cute. LOL… The storyboard is really helpful for me to work through my ideas, because comparing to words, Drawing is always more persuasive.

When I showed my bad drawing to my friends, they could fully understand what I was trying to tell. Many people who are not patient enough to read thoroughly my story, the story board could attract others’ interests.

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Blog Reflection 4 – Creating Personas – YU GUAN(ygua6250)


  • 1)  Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona? 

  • It’s a very pleasant experience for me to creating personas with my 3 group members. At first we do not know any things about each other’s preferences on supermarket. But with the deepening of the interview, I am surprised about how differences me and Coco are in many aspects about the supermarket. I never thought before that there would be someone consider that go to the supermarket is a hobby. For me, I only go to the supermarket for one reason I need food. That’s a very interesting finding that similar people (Coco and I both from same country, we are almost same age, we have many commons) still have huge differences in some particular areas. Then we summarize all the data together, we soon found out that, Coco has many same favors with Eve. Qing and me both are pragmatism. So we naturally divided into two groups and finally created two personas.
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  • 2). Do you think your final persona(s) was successful in generating empathy with users? What would you change to make it better?
  • I think our personas was successful because they really could integrate our commons. We created two peronas, and they are quite different from each other. If I could change something to make it better. I think we need to do more interviews especially find people who have different backgrounds and hobbies. Because our group members are all international students and all in same course. So. In my opinion, Results may not be generalizable since we share similar backgrounds.
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Blog 03: Interpreting Data – YU GUAN ygua6250


  • 1)  How did this exercise help you build empathy with prospective users? 

  • In today’s interview, my group number is 4. Interview 4 is about a woman who loves travelling, but dislikes complicated planned trip and her naught boys. User told her story about her trip to Washington DC and Paris from the perspective of her own. Her happiness and sadness reflected from her experience. With the deepening of the problem,I started to think why she need this at that time and why she like it. After reading interview data, I already summarise user’s interest, need, motivations and frustrations.
  • 2)  How did the clustering of information help you to understand user needs?
After we finished reading interview data, I have no idea what we need to do with so much data. My classmates all summarised many information about their users, so the problem was becoming how we could find the similarities among them. When we looked at each other’s labels, I realized almost each user’s number consideration is ‘do no get lost’. That’s a truly vital thing when you go for a trip. To avoid losing way, different user has different preference, someone take a name card of the hotel, someone rely on the google map,someone may ask for a local guide. No matter, what kind of way they use, they just want to make sure they could go for a right place.
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  • 3)  What was difficult or challenging with the technique? How would you do it better next time? 

  • There are two main challenges in today’s tutorial, the first thing is could not exactly figure out the user’s needs from the interview. To be honest, the interview has too many information and I just do not realize which of them are useful for me.
  • The second is could not the Accurately classified same demands. We summarised too many labels in needs. However, we ignore there are still many aspects in needs, Claudia gave us an example, if a person is hungry, he has the need to eat. Because of that we need to classified things more details, like ‘ I have the need to have a great lunch’ or ‘ I have the need to a planned trip’
  • If I have the chance to make things better, I would redesign the questions of the interview. I think interview 6 is a great one, but if I could change something, I would make the questions more sample, and the users do not need to answer too much. It always be hard when you have too much irrelevant information.

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