IDEA9106 Design Thinking

Design is a state of mind



Blog Reflection 2- wsha0108

Q1. How did this exercise help you build empathy with prospective users?

Through this exercise, I could tell the needs and problems when the users encounter problems. Usually, the interviewees won’t conceal their true needs and problems when they were interviewed.

Collection of users need would help to classify and analyse the information during the interview. Some needs might be personal issue while some might be general approval.

Q2. How did the clustering of information help you to understand user needs?

This is a new way to collect the information of users. The clustering of information provide a way to get the need of users and understand the reason of problem the users encounter.

After categorizing different situation, the users need would be common and clear.

Q3. What was difficult or challenging with the technique? How would you do it better next time?

I think the most difficult with the technique is categorizing the needs and put them together. The second one should be recognition of the users need. Sometime finding the need of the users is not enough,  recognition of the reasons behind the problems is more important, but this is a hard work.

In order to improve the result of our research, it is really a good method to take notes during the interview, and use some marks to symbol them which can help us to categorize them sooner.


Blog Reflection 1- wsha0108

Q1: How is this sketch noting technique different to the traditional note taking?

I found that sketch noting is a really interesting way to record what people read what people heard and what people watch. In terms of the traditional note taking, people write instead of paint. People don’t really think when they write but people think when they paint. The more interesting the paint is the more easy for people to reclaim, that’s why the plots in a movie is easier to remember than the one in a book. So I think the difference is virtualization.

Q2: How does this visual approach facilitate communication of your ideas? Conversely, how does it prevent it?

In some respects, I think personal sketch noting is similar with personal coding which means it is easy to read and to understand by the one who create it. When the visual approach works, it not only record what is on the paper but also help to tell what the imagination is when the noting is painted.

Conversely, sometimes it is hard for others to understand what you want to express since the painting may just includes the main point of the idea.

Q3: Personal challenges as a sketchnoter.

I have to admit that I am completely new to the discipline of design and sketching, it is big challenge for me to learn, but I think it is really interesting and helpful.

These are my sketch notes.





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