Q1. How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?
Extreme User helps the designers to think about the extreme situation when they design or when they design the prototype. If the extreme situation can be solved by the design then normal user won’t treat it as a big deal. So it is also a design challenge since sometimes you have to put it to the extreme condition or situation to solve the problem.
Yes, it’s different from what I usually generate ideas and empathy. Normally, I just need to observe behaviours of the majority of users and think about how would they manipulate those situations. But sometimes people just ignore extreme user who also need to be considered.
Q2. Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?
Yes, they helped a lot. Storyboards provide us the scene how the story begins and how it would develop. Design provocation cards can provided us some new thoughts.
Anytime when we don’t know how to continue we discuss with our group members to come up with new ideas.