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IDEA9106 Design Thinking

Design is a state of mind

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slia8109

Blog reflection 09 – slia8109

1)How did thinking in terms of shots and scenes influence your approach to communicating your design concept?

My understanding of the purpose of shots and scenes is to more effectively deliver our design concept to people, each shot and scenes would have something to present while each scenes should produce something different but grouping them together is a full presentation of design concept.

2)What motivated your choice of storyline structure? Can you think of an exemplar from a film the uses the same structure?

Those presentation of a physical product, such as smartphone, smart watches, how they show the feature of their product is something that really inspire me. I don’t think there is a typical example on this but I am sure I gather my ideas from the many presentation/advertisement I have seen in my life.

3)What choices did you make about audience and style? Were they related?

I would go for a simple style which contains clear image and information layout, this is the easiest way the audience could understand it because I am aiming for majority of the adults in the world, something complex is more likely to cause difficult understanding due to cultural diversity.

Blog reflection 08 – slia8109

1)Choose one of the objects you selected and describe how your initial understanding of its affordances changed over the course of the exercise?

Unfortunately this exercise didn’t go so well on me, it doesn’t matter how the object is manipulated, it may feel different after it has been manipulated e.g. wrapping it with cling wrap. As long as I know what the object is used for, it cannot be changed. This is probably I know them too well so perhaps if the object is something I don’t familiar with, this exercise would have a better experience.

2)Given that affordances is a relational property between a person and an object, how did the manipulation of the object and the person’s abilities inform your understanding of the concept? Did it give you inspiration or insight for how to work with affordances as a designer? Discuss this through the specific object you explored in the exercise.

We do have to consider the potential user of the product and ensure what they think the affordances of the object is the same as how we design it. I think to make the them like something people are familiar with is important because they would relate the object something they know so they would attempt to perform similar action to it. Such as skeuomorphism design on early iPhone user interface, when smart phone is new to the world, so apple design the interface looks similar to the objects in reality so users instantly recognize how to interact with them.

Blog reflection 07 – slia8109

For each of the 2 techniques (user observation, think-aloud):

1) What kinds of information and insights did it give you about the usability of the prototype?

user observation is helping me to find out whether test user having any difficulties of using the product, the focus is on the test user while think-aloud is to encourage myself to think of how well the user interface is designed, I can do think-aloud activities without other people’s help.

2)What aspects of the technique worked well or were frustrating?

Think-aloud is kind of weird when the people generally doesn’t talk and if we make them keep talking which will distract him from focusing on the task, user observation is highly related to culture background when gestures could mean differently which is more difficult for the observer to capture the meaning.

Blog Reflection 06 – slia8109

1.How did physically acting out help to explore ideas?

Unfortunately it does not help to explore ideas compare to sketching, at least in the tutorial, there are limited room space so it’s not very easy to setup the environment for acting, it’s also hard to simulate the real environment, therefore we are not really get a sense of how things should be designed.

2.Did you refine your ideas and solutions to the problem through bodystorming? In what way?

We didn’t refine much through bodystorming, as I said, the tutorial room is not good for this, and we were lacked of items for acting. So it’s often become a group discussion rather than bodystorming.

3.What was difficult or challenging about bodystorming?

The problem with bodystorming is: everything is too fake. If we can not generate our ideas under some real condition, the generated ideas will probably not usable, and in fact most of the ideas generated in the class are simply unfeasible, or it’s not really better than what we have now.

4.Does bodystorming lend itself to certain types of problems?

It has to make to much assumption when bodystorming, and we are never sure of whether this assumptions are applied well, so bodystorming doesn’t help us to predict what could be the true requirements.

Blog Reflection 05 – slia8109

1.How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

It’s very useful when me taking position of an extreme user because that allows me to think of some unusual scenarios that could be important in actual usage of the product, if I don’t put myself in that position, I may never think that way. The overall idea of this is similar to how I generate ideas and empathy, that is thinking myself as the user, think of what I would do if I am the user.

2.Did any of the other design thinking techniques (design provocation cards, stories, storyboards etc.) help you to work through ideas and collaborate with your group members?

Storyboard is very useful to illustrate ideas in a interesting and readable way, because it represents the idea visually, I can clearly see what other people are trying to present as well as that other people can easily understand mine, however it sometimes is limited due to the sketching skill level of the sketcher, in that case more verbal explanation is required.

Blog reflection 04 – slia8109

a.Reflective listening

As a speaker, I have to be specific with the detail since the listener know nothing about my experience so he could not connect what I say together without specific detail, don’t pretend that the listener will make correct assumption of anything.

As a listener, I think it is important to interrupt the speaker as much as I can. Because carrying on any confusion will cause more confusion in the future. So to make sure I can extract accurate information from the speaker, the best way is to ask for clarification.

b. Defamiliarisation of everyday reality

To be honest I don’t learn anything from this exercise.

c. Empathic modelling

I realize that under different circumstances, even the very familiar environment can be totally different, so it’s really important that not to assume that other people will think the same way as I do when making any decision on design.

Blog reflection 03 – slia8109

1) Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona?

The context is something that already has mature solution, e.g. real time bus location monitor application and self-checkout machine, they are commonly considered to have good quality. So it’s a bit like “reinventing the wheel”. However, there is variation between the users on how they are using the application/system, which does help to see how the requirements of different users may vary. I don’t think the commonality between the 4 people is sufficient to form a coherent persona since 2 of us are from a different background than the other 2, it’s probably more reasonable to create a second persona.

2) Do you think your final persona(s) was successful in generating empathy with users? What would you change to make it better?

It’s really hard to not generating empathy with users in this case, since we are living in the same city, we talks about the same system when we interview each other such as the self-checkout system in coles supermarket, and they are something we are familiar with. We should look for something that are well-known by all of us, in that case we can look at whether the persona successfully generate empathy with users.

Blog Reflection 02 – slia8109

1.How did this exercise help you build empathy with prospective users?

This exercise starts with little things, we note down the small things that the interviewee could have experienced, and then summarize what we got to perhaps find out the true  requirements. The advantages of this is that our conclusion will based on the real experience of the user. And it is easier to ask them to talk about the experience rather than answering questions like “what do you want from the system”.

2.How did the clustering of information help you understand user needs?

It prevents me from only seeing the small part of the problem but also give me a bigger picture of how the problems are, in order to find the most suitable and efficient solutions.

3.What was difficult or challenging with the technique? How would you do it better next time?

Extract the information from the raw interview record is pretty hard, I definitely missed out a lot of them. This probably has no efficient way to improve it, keep practicing the technique could be the only way to do better.

BLOG REFLECTION 01 – slia8109

1.How is this sketch-noting technique different to the traditional note taking?

The way that sketch-noting presenting the content is not limited to the use of words and sentences but also the use of graphical elements such as small figures and icons. The recorder combines the writing and drawing together to present the gathered information.

Despite the visual aspect of the content being presented, sketch-noting may structure the information differently compared to traditional note taking. In fact, sketch-noting can structure the content whatever way the recorder preferred, in order to best suit the needs of noting.

2.How does this visual approach facilitate communication of your ideas? Conversely, how does it prevent it?

The graphical elements in the note is able to visually create connections between my ideas, instead of writing dry paragraphs to explain everything in words. This visual approach present the relationship of the ideas more directly so that the I am always informed and understand how is everything being connected.

3.Personal challenges as a sketchnoter.

For me there are three challenges as a sketchnoter:

  • Transform the words into graphical elements requires me to focus, while I still have to concentrate on listening.
  • Poor sketching skill have impact on the quality of sketching, an inaccurate sketching would cause inaccurate presentation of information.
  • I found it very time consuming, it is an issue since sometimes I have to be quick to note down information otherwise the note is incomplete..

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