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IDEA9106 Design Thinking

Design is a state of mind

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kzha0548

Blog reflection 07

What kind of information and insights did it give you about the usability of the prototype?

My favourite method of usability test is Thinking-Aloud. The thinking aloud methodology is inviting the user to a lab one at a time, and presenting the user with a series of critical task that most frequently used for the site, such as “order a cake on next Friday”. The task should take several pages to complete. The user needs to verbalize their thoughts through the whole process.

The key thing for think aloud is that we don’t focus on the intermost thinking or the opinion of the website or application. It is more concern about the task they are doing and their behavior. This method is to define the gap between the way people thinking and they way they interact with the site.

What aspects of the technique worked well or were frustrating?

The thinking aloud method works really well. It is very efficient and effective. Designer are involved in the testing, which is very helpful for understanding the feedback. Also we dont need to do a huge amount of testing, just 5 people is good enough to reveal hidden problems. It helps the design process iterate faster.

The good thing is if we focus on opinion, we need to analyze the huge amount of data to get useful insight. But thinking aloud is focusing on behavior. So it is meaningful and practical feedback.

 

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Blog Reflection 07 – KZha0548

1) Choose one of the objects you selected and describe how your initial understanding of its affordances changed over the course of the exercise? 


My object for the class was a water bottle. Over the exercise, I feel it could be a dumbbell. Since its shape is designed for holding and I can adjust the weight by filling with different amount of water. People carry it everywhere. It is a handy tool for taking exercise.

2) Given that affordances are a relational property between a person and an object, how did the manipulation of the object and the person’s abilities inform your understanding of the concept? Did it give you inspiration or insight for how to work with affordances as a designer? Discuss this through the specific objects you explored in the exercise. 


The shape of the water bottle is designed for holding with five fingers. I tape up my four fingers and trying to hold the water bottle. I can still hold it but just not very stable. Then, I wrapped the water bottle with paper, so that its shape has been changed. I tried to grab it again with my taped fingers. I found I couldn’t do that.

The affordance is the cue of interacting a product. A designer needs to analyze the capability of users and manipulate the affordance to assist the user. Without understanding the user’s ability, the affordance may fail since the user can’t do what they should do. Without manipulating the affordance also a disaster since the users will never know how to use the product.

Blog Reflection-09_Kzha0548

1. How did thinking in terms of shots and scenes influence your approach to communicating your design concept?
They are useful and important in communicating my design concept. Firstly, making use of different shots can make the story more clear to audience, such as establishing shot can show the overall environment while the close up shot can show the emotion and reaction of the character. Secondly, combination of different shots can make the video more interesting and engaging, such as the over the shoulder shot or tracking shot, it is vivid and dynamic way of telling the story.

2. What motivated your choice of storyline structure? Can you think of an examplear from a film that uses the same structure?

Since our topic is destigmatising mental health, it would be good if we can show the difference between before and after of using our product. An example of that would be the spider man, which is a normal student before but after the accident he become a super hero. I think the contrast of different perspectives can reveal the value of our product.

3. What choices did you make about audience and style? Were they related?

Since our audiences are Uni students. They enjoy a playful, relax, interesting video. We will make the video reflect their daily life with a snappy and fun after effect. Also music with a crisp rhythm can contribute to a better result.

 

*Can’t upload relevant photos since storage space shortage

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Blog reflection – 06 – Kzha0548

1) How did physically acting out help to explore ideas?

Bodystorming is effective a way to reveal problems. Because I can put myself into the scenario when acting it out. And try to empathize with user. Also when there is a problem, We “freeze! ” and have a quick discussion about the problem we just found. It is very interesting and productive.

2) Did you refine your ideas and solutions to the problem through bodystorming? In what way?

Yes, when act out idea out. we can find some hidden problem also it is a good chance to “feel” and pivot the idea. For example, initially we want to place a massage chair in the clinic but we found the space is limited, so we give up that idea.

3) What was difficult or challenging about bodystorming?

The most challenging that I found is sometimes it is hard for us to pretend the user because we don’t really understand the user and how they will behave in that situation. To solve this problem I think I will do user research before bodystorming, so I can have a good understanding before role playing.

4) Does bodystorming lend itself to certain types of problems?

Sometimes group member are very shy and can’t put them into the role. So it is important that member all willing and excited to do the bodystorming. Also the observer should be call “freeze!” at the right time in order to guide all others to discuss the important problem.

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Blog reflection 05 – Kzha0548

Question 1 

How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

The extreme user group can reveal the some common problem more clear. And when comparing two different ends of extreme user, I will be able to define what they share in common then enable me to appeal to the general market.

I found an interesting video about extreme user.

 

For ideation process, extreme user can help me come up with a more solid idea and make me more focus on the problem. For example trekkles make my group have a clear vision of needs, motivations and expectations of user. So the idea become very concrete and solid.

Question 2

Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

Each of us did a quick brainstorming and write it down on post-it. We discuss our idea together and try to combine similar ones. Post-it is effectively a way to communicate idea with other group member. Also discussion is important, when collaborating with others, I can refine and validate my idea.

The storyboard make us focus on the future scenario. At the same time it can reveal some hidden problems. Quickly sketching the idea on paper can bring everyone on the same page.

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