1/How did taking the position of an Extreme User influence your thinking in relation to the design challenge?
In this exercise, I chose a character with romantic emotion. At first, I made a real user but the story seems boring… And Claudia suggested me that it has not to be realistic. So I try to think detail in drama and romantic way and I think about every circumstance about how to using pay phone romantically. After that, it seems better, my user was a single women, an Opera singer, lives in a castle alone. It is a dark raining night, after Joe’s performance she goes back home but she forgot her key and cell phone. Suddenly a women with cloak shows up told her there is a payphone near the beach…
2/ Was it different to how you usually generate ideas and empathy?
Not really, because I tend to think in a drama and unrealistic way. It would better for me if the user have a extreme character, I can design as his or her wants. However most of users are not extreme. It is difficult to cater for all tastes.
3/ Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?
Storyboards is my favourite. During the process of drawing I might think more details about users. This process can give me some inspiration when I stuck in design. And I think this is a good way to show my ideas to my group members as well. During we saw each other’s storyboards, we might get some more inspiration from each other’s work. I think that’s why we need team work. When we are in the team 1+1=3.