The system is an Artificial intelligence for a student college. It manages the entertainment preferences of each individual rooms. It is accompanied with hardware like flexible screens, augmented reality and LED wall technology, touch table and wireless technology.
There was not anytime to get any feedback questions but my peers liked the idea of the LED wall technology. The wall can be filled with LED screens and you can choose a section of a screen you want to use.
They liked the idea of combining the Touch screen coffee table with augmented reality
1) How did this exercise help you build empathy with prospective users?
First of all the interviews were very detailed and in depth. The interviewer was able to conduct a contextual interview, where the interviewer was able to recollect a lot of detailed information about him and his wife’s trip. without such details, getting empathy information would have been difficult. Reading through the interview helped understand and almost experience what the user experienced.
With the use of the highlighter, it helped to focus in the main empathy points of interest that were interests, needs, issues and motivations that were experienced by the user.
2)How did clustering of information help you to understand user needs?
Each person in the group did a different interview, after joining together to discuss our findings and arranging the post it notes, it was evident that the users had almost similar needs. Some needs were much greater than others. So i was able to know what frustrated the user more than any other minor issues.
3)What was difficult or challenging with the technique? How would you do it better next time?
The difficult part of the technique was arranging and classifying the different empathy points i.e interests, needs, issues and motivation. Finding what fits which category and trying to minimize the categories at each stage of re-organization of the affinity diagram . Another problem was the post it notes could not stick well to the wall surface.
As a solution i would look for better post it notes.
1) Describe your experience of creating a single persona from different users’ perspectives gathered in the interview data.
It was interesting to find out that during the time when all for us got together to form a group to create the persona, there was a lot of commonality on the gathered data between the four of us. Creating a persona based on commonality made it simple to find similar points of user needs, interests and user experience.
2) Do you think your final persona was successful in generating empathy with the users? What would you change to make it better?
I don’t really think we were able to gather up enough data to create enough empathy for the user, this is mainly because of the little time frame we were given to do the exercise. I would change it by allowing more time to interview and understand each other and a bit more time to generate more meaningful questionnaires.
1)How did working through different materials help your express potential solutions to a design problem?
The design problem or principles in my case was to design a chair for relaxation and recovery. Making the sketches i was able to come up with 3 design solutions for the chair.
I decided to use the first design because i believe it catered well for the purpose of relaxation and recovery. Working through the different materials, i was able to determine which materials would work best to represent my design solution. i wanted a design that used less material, simple, neat, easy to make and best represented my solution in 3D.Working through the materials i realized that cardboard catered for most of my preferences. One the down side, cardboard was not able to give me the smooth curves that i wanted, the curves were better represented using the pipe cleaners. But using pipe cleaners would make my representation look a bit untidy because of the large amount i needed and the many combination of colors.
2) What kinds of information and inspiration did the different materials give you? Did you have a favorite material?
The information that stood out to me the most was the different levels of difficulty in use, accuracy of representation and effectiveness of each material. In my case i found the cardboard to be the easiest to use and it best represented what i wanted to achieve. I found the tooth picks to be the most difficult material to work with and it did not represent my solution effectively.
3)What did u change along the way? What did you learn from your prototypes?
Initially, i tried to represent my third solution using the pipe cleaners, in this case i found the pipe cleaners a difficult material to use so i decided to prototype the first design, which took less than a minute.I was only able to use one pipe cleaner, so it looked more like a 2D model, this was mainly due to the little time.
I learnt from the prototypes that choosing the right material to represent your solution is very important. I have to choose a material that is easy to use and will effectively represent the solution. This might mean going through many different types of materials to find the one that works well.
4)How well did you address your user needs in the various models you created?
My design solution focused a lot on relaxation and recovery. I believe my design addressed these needs well enough. A person is most relaxed when they are lying down and for lisa who jogs, having her feet raised a bit reduces the weight on the legs for effective recovery and relaxation. The shape and curves of the chair try to match that of her body, so that her back, neck, thighs are in a position of comfort and relaxation.