IDEA9106 Design Thinking

Design is a state of mind



Reflection 9 — hyao4105


Reflection 9


How did you thinking in terms of shots and scenes influence your approach to communicating your design concept?

Using different types of shots such as close up, medium shot and long shot, could support our design concept. For example, using a close up will emphasis the details of the products or specific operation when using the product. It will build empathy and providing the implicit instructions for users. And the scenes create the specific scenario when using product, so it is easy-understanding for users when I need to use this device.


What motivated your choice of storyline structure? Can you think of an example from a film that use the same structure?

The basic structure of the storyline is what, who, when, where, how and why. Although it is a normal style of storytelling, but it is easy to follow and logical.


What choices did you make about audience and style? Were they related?

Our video will focus on the university students and will conduct within a scenario that everyone is familiar with. It will help target users to understand the function of the product easily.

Reflection 7 hyao4105

Reflection 7

Choose one of the objects you selected and describe how your initial understanding of its affordances changed over the course of the exercise?

One of the objects I have chosen in this exercise is a pair of chopsticks which I am quite familiar with.  The initial idea I came up with is using chopsticks as hairpin which a long device used to hold a person’s hair in place. It may be used simply to secure long hair out of the way for convenience or as part of an elaborate hairstyle or coiffure.



Given that affordances is a relational property between a person and an object, how did the manipulation of the object and the person’s abilities inform your understanding of the concept? Did it give you inspiration or insight for how to work with affordances as a designer? Discuss this through the specific objects you explored in the exercise.

I have used the cling wraps wrapped the whole chopsticks. I found it is really hard to control because it is uncomfortable when grasp chopsticks.However, I think it is easy to pick up things because of the rough surface on the top of chopsticks.  In addition, I have pretend I have hand disability that hand muscles are paralysis sometime. It is extremely hard to performing this task when having a hand functions disability. It brings more feedbacks in terms of various range of uses. it would be helpful to improve the design more user friendly.

Reflection 8 hyao4105

Reflection 8


User observation

User: being a user in this task could build the empathy easily and be engaged in the design process. It is easily identifying what problem you may have when you are using the specific prototype. In addition, it is also useful to find out some parts of the prototype have been done well which could be maintain in the further development. For example, using USYD library is time-consuming because there were loads of information in front of you, and we need to filter the useful information for our task.



As an evaluator, it is important to pay much attention to users’ behaviors even facial expressions, which are all contribute to gain feedback to improve the functions of our products.



Think aloud

User: it is the first time I’ve used this technique. As a result, it is hard for me that keep talking what I am doing and performing the task at the same time. Sometimes I felt I had nothing to say or did not know how to describe my current thoughts.


Evaluator: when uses is performing the task, we need to write down the uses’ operations and other important related information. I think it would be better to record the uses’ voice, which will promote the further design process. It is also important that don’t interrupt uses when they are doing the task, and don’t lead or give use instructions.

Blog Reflection — 06 hyao4105

1.How did physically acting out help to explore ideas?

It is important that being engaged in the real scenario could generate frustrations and specific solutions to improving the design process.  Compared to just thinking through in mind, physically acting out could help us build the better empathy easier and make our ideas more practical.

2.Did you refine your ideas and solutions to the problem through bodystorming? In what way?

When we are working on the scenario of the waiting room in the hospital, some people will leave the waiting room for many reason which may lead to miss the call out. Installing some screens at different places where people often go such as bathroom. But we found it is still difficult to cover all the places people may go, so it is better to sending a message as a notification to users beforehand just like what apple genius bar has been done.

3.What was difficult or challenging about bodystorming?

It consumes more time to do bodystorming if we are not familiar with the scenario. And it is difficult for people who are not good at presenting their thoughts in good performance.

4.Does bodystorming lend itself to certain types of problems?

In my opinion, bodystorming has some limitations such as it could only be used for generate ideas which are not with much complexity. We could not build a scenario with complex environment for bodystorming.

Blog Reflection–05 hyao4105

1). How did taking the position of an extreme user influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

Generally, the need of extreme users could be neglected in the process of identifying issues. Being engaged in this tutorial activity, considering and building empathy of extreme users are necessary to enhance the user experience and functions. However, it is difficult to imagine what problems or needs they may have, which may have lots of difference compared by majority users. In addition, although there is a necessary of taking into account the extreme user, but it may not have a decisive influence on the design process, because the target users of a product or design is for the majority users (exclude some specific situation, such as some photo taking apps design for professional photographer).


2). Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

Stories could be helpful when considering users’ need, which allows us to building the completed users’ model and making easier to understand the target groups. Storyboards is another efficient tool to generate a specific scenario when implementing a design idea. It could present our ideas and user experience more explicit and vivid.

Blog reflection 4 — hyao4105

Reflective listening

First of all, concentration is the vital part of this activities.  Considering the respect to the speaker, it is important to make eye contact and do not judge what speaker are saying when being a reflective listener. Speaker will find you are paying attention to what they say if make eye contact. If there is a pause of speaking, listener could try to paraphrase speaker’s opinion, comments or feelings by using their own words or some sentence such as “so are you trying to say…, you mean …”.  Although sometimes listener may misunderstand speaker’s thoughts, but this is how the talk could keep going.


Defamiliarisation of everyday reality

It is necessary to imagine that you are the person who are in this specific scenario, which generate feelings same as the person in the video. I’ve noticed that some thoughts are based on our own experience of similar situation in the past when you are trying to get involved in this activity. It sometimes reminds me what I’ve been through. I would say that it is also helpful to build the empathy of other people.I was trying to catch all the details of the video, but most of what I focused on are mostly based on seeing and listening such as the train, station broadcast and people who were passing by. The feeling part was ignored, which is also the important part of this activity.


Empathic modelling

What I was seeing through the glasses wrapped by cling wrap seems like the sight when I take off my optical glasses. It is hard to identify the words, and colors and lights are changed to fuzzy.

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