IDEA9106 Design Thinking

Design is a state of mind



Blog Reflection 09

How did thinking in terms of shots and scenes influence your approach to communicating your design concept? The initial step of prioritising index cards allowed us to sort the list into priority and structure. Using this as a basis, the detailed individual sequences allowed a greater understanding of appropriate camera angles, shot sizes and camera and lens movement.

What motivated your choice of storyline structure? Can you think of an exemplar from a film that uses the same structure?
Information was sourced from StudioBinder regarding shot lists, camera angles  and camera movement. While the content of our storyline informed the navigation around the user, the camera angles and movement informed a structural flow.

What choices did you make about audience and style? Were they related?
An important aspect was making a shot-list for a potential video that is easily understandable by our audiences. We’re creating a potentially new way of interacting with mental illnesses so it was important not to make the shots cliche, corny or stereotypical. Camera movement and sound were used to display emotion and navigation within the video.

*Tried to upload pictures but couldn’t due to blog storage limit for images.

– Georgia

What week is it? Blog Reflection 07?

What kind of information and insights did it give you about the usability of the prototype? Being technologically literate, I have an engrained cockiness when it comes to using the internet, programs and other digital processes that are typically commonplace to me, so I went into the task with the presumption of a particular outcome.

This was actually pretty far from correct.
You can see what I mean in the documentation of findings.

I’ve been working on wireframes in another subject and one of the deliverables for the Assessment was to prototype the wireframes; these tasks have given insight in the way that it just goes to show, you can think you know how something is going to turn out / work out / or make the assumption of what kind of feedback you’re going to get, but at the end of the day, without prototyping and research, you can really only speak from your own opinion and perspective.

What aspect of the technique worked well or were frustrating?
I think all aspects of the tasks worked well in terms of providing varying and interesting findings, but in the process of obtaining these, I had a pretty frustrating encounter with the Sydney Uni library website.

– Georgia


A1 Summary Poster

Hats off to all of you who were actually able to fit everything on your poster. I didn’t even come close.


– Georgia

Blog Reflection 06


Q1 & 2 Putting ourselves in the physical situation helped to identify additional issues that the group didn’t originally think of when listing and mind-mapping.

It was definitely a more interesting alternative to exploring ideas by writing.

Q3 The main difficulty lay in trying to recreate the activity of being on a plane – it required a good amount of imagination.

Q4  In circumstances when there isn’t anything to interact with to prototype, eg. if you had an issue with not having enough taps to fill up your water bottle on campus, I can image bodystorming might not be an appropriate ideation technique.

– Georgia

Blog Reflection 05

Q1 How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy? 
Even though the extreme character crafted wasn’t necessarily a good person nor did they hold any traits I would usually empathise with, this was probably the funnest way and the most easily I’ve been able to relate to a character when writing. There was something very personable about creating a character then immediately taking on their persona in a specific situation. It was very definitely a new experience and one that worked very well to generate ideas from the characters point of view.

Q2 Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?
The main element that saw the success of our storyboards/stories was how readily engaged the group was with their characters. Everyone immediately jumped into their role of the Extreme User and began thinking through pay-phone update options from a Money-Spinner point of view so easily. I think playing a differently character with little limitations from reality helped us all to think outside the box, and because we were making decisions not based on any of our personal ideologies, we could think freely as our character.

The Money-Spinner
Richard Norfolk is a wealthy forty-something from Illinois with a passion for acquiring funds and creating wealth.
His first financially successful exchange occurred shortly after his birth when we lost his parents in a freak avalanche on his way home from the hospital. That day, he inherited 20 million dollars in solid gold bars.
He has since established a myriad of successful businesses based on the distribution of whale oil.


– Georgia

Blog Reflection 04

Q1 Briefly reflect on the lessons learnt from Reflective Listening
All three were strong experiences to position an individual in a different, more empathetic way. Although listening is someone is often second-nature, taking into account a few of the key concepts described in to the tutorial allowed for a more engaging experience.
Being the listener was much more interesting and natural for me than being the speaker.

Empathetic Modelling
This definitely took me out of my comfort zone and made me more appreciative for being able to see once the glasses were taken off. It positioned me in unfamiliar territory and provided more empathy and a small amount of insight to people who unfortunately have to live with limited site.

IMG_5140 copy 2

Defamiliarisation of Everyday Reality
This exercise didn’t gauge much positive insight from me as public transport is unfortunately a very frequent experience in my day-to-day life. The process, via watching, was just as unenjoyable as it is actually experiencing. I was surprised at how empty the bus was going up King Street/ Enmore Road though. I can never get a seat.



– Georgia

Blog Reflection 03

Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona? The links and similar behaviours on the topic (grocery shopping) between the 4 of us made it easy to group information and create an individual persona from the data. I feel like the more people we could ‘interview’ would allow for a greater amount of information, therefore creating a larger more succinct persona/s – but overall, it worked. It didn’t make much sense to create a second, different persona but I feel like the broader the audience, the more persona’s you could create and the more information you would then have access to.

Do you think your final persona(s) was successful in generating empathy with users? What would you change to make it better? I think we managed to create a realistic and relatable persona. The main area in which ‘she’ fell short though was probably the back story. If we manage to flesh that out a bit more, it is likely it would have created a more rounded profile.

Screen Shot 2017-03-24 at 6.23.08 pm

– Georgia

Blog Reflection 02

How did this exercise help you build empathy with prospective users?
Interviews from which we sourced information about the particular user/s was very detailed and included a varied amount of personal information to set the scene.
It made it easy to relate to the person and his particular needs, interests and dislikes.

How did the clustering of information help you to understand user needs?
Clustering information based on similarities made the users needs easily accessible and clear to understand. Breaking down the ideas further and providing each with a heading streamlined the process and made the groupings more succinct.

What was difficult or challenging with the technique? How would you do it better next time? Knowing the end-goal of the activity would have made it easier to be more efficient in my approach, so that would definitely help for next time. Overall, it’s a good exercise to compile and assess user needs.


– Georgia

Blog Reflection 01

I love drawing. I think it’s one of the most interesting, challenging, relaxing and engaging mediums. No matter how much or little effort you put it, you always walk away with something.. Even if it’s just a bunch of lines crossing out what you started to draw.

In saying that, I am not a strong drawer. I like to sketch silly comics and play around with lettering, but the shapes I make on a page are not always obvious.

Needless to say, 2 hours of drawing on a Tuesday evening resulted in some pretty sketchy illustrations (excuse the pun).

Sketchnoting is hard. The most obvious difference in note-taking and sketchnoting is the illustrative element. This is something that was hindered by my technical ability. I found myself disregarding things simply because I knew I wouldn’t be able to create a visual representation of what I was hearing.

The second difference that threw me was deciding on a layout at the same time as the information was coming through.

Usually when I’m taking notes, they appear in a line down the left-hand side of a page.
There’s a very obvious hierarchy of title, sub-heading and copy.
With sketchnoting, I starting in the middle and ended up at the top of the page. Don’t ask me why – it seemed like a good idea at the time.

Q2 I would often disregard information that didn’t automatically present itself as something easy to visually translate.

Q3 Biggest challenges: never having really done sketchnoting before, having limited illustrative ability (not that it stopped me from doing it, just more disregarding particular ideas I knew I wouldn’t be able to portray) and relaying information on a topic that was quite complex.

Something I found really interesting about sketchnoting is, days later, I can remember a lot of information from the TED talk.
It is a far more interesting way of taking down data than note-taking as it introduces a creative element, and being a visual learner, it helped solidify the information in my mind quite quickly.

IDEA9106 Design Thinking-Wk1-02

– Georgia

Create a free website or blog at

Up ↑