How did physically acting out help to explore ideas?
At first, I didn’t get how can physically acting out helps exploring ideas. Because we are not real doctors or patients, and I thought it will be more helpful if we go to a real hospital and observe. However, the acting process do remind us details that we didn’t come up in the first place. For example, we realize that the reception is not effective enough when going through the patients’ detail information. We also notice that the chairs in waiting room cannot fulfill every patients’ needs. And we might not notice these details if we observe in a real hospital instead of acting the scenario out.
Did you refine your ideas and solutions to the problem through bodystorming? In what way?
We used bodystorming to simulate how we sleep on the airplane. Then the major issue we find is that your legs will get uncomfortable during a long journey because of the small space. We tried to solve the issue by design a adjustable dining board, which can be adjusted into a position where passengers could put their feet on. However, we find there are many difficulties to put this design into life. Then we came up with another issue. We all have the experience that waken up by the attendant for meal, but sometime, we don’t want to be waken up. So we designed a double side sleeping mask. On one side, it shows “wake me up for food”, and “Do not disturb” on the other side. So the attendant will know whether you want to be waken up or not.
What was difficult or challenging about bodystorming?
You might observe nothing through the random bodystorming, if you don’t have enough background knowledge. During our acting of the hospital scene, some of our group member have never been into a hospital waiting room, so they don’t know what are the procedures at all. In this circumstance, it is better to do a real hospital observe than acting based on imagination.
Does bodystorming lend itself to certain types of problems?
I think bodystorming is suitable especially in designing a physical object, but not so useful while designing a high technology device.