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IDEA9106 Design Thinking

Design is a state of mind

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etjo2587

MSc Digital Communication & Culture, U Syd Will travel far & wide for good food & ☕️ 👻 ellynatjohnardi #CulinaryBonanza 📩 admin@culinarybonanza.com www.culinarybonanza.com

Week 10 Blog Reflection – Visual Storytelling exercise

For this week’s tutorial exercise, I teamed up with my Design Proposal group mates to plan a storyboard, which we might highly likely use for our team’s video presentation, considering the positive results that we generated.img_6213img_6214 1) How did thinking in terms of shots and scenes influence your approach to communicating your design concept?

In my personal opinion, thinking in terms of shots and scenes enables me to focus better, the objective is to feature our design concept in the most clear and easily comprehensible way. Because each shots and scenes will focus on a theme or an idea, it helps to eliminate distractions that will take away the attention from the design concept that we’re supposed to feature. For example, when planning the opening scene where the two characters meet and one of them introduces the design concept to the other. It was easy to go astray, by adding unecessary props or bacgkround, but we stuck to the theme we’ve set for that particular scene.

2) What motivated your choice of storyline structure? Can you think of an exemplar from a film that uses the same structure?

Due to time contraint, we chose to go with a linear timeline structure, despite having briefly contemplated a reverse / flashback timeline structure. I beleive with more time, we could come up with a solid plan for flashback timeline structure, as it is conematographically more appealing and enjoyable to watch. Predictable storyline is easy to produce, however, it has a risk of losing the audience’s interest halfway, which we try to avoid. An example of non-linear timeline film would be Titanic, which started out with the present time and then brought the audience back in time when the catastrophe happened decades earlier.

3) What choices did you make about audience and style? Were they related?

Because our design concept is targeted generally to anyone who knows a smoker whom they care for so much, for example: the parents, spouses, children, best friends, relatives of smokers, our narrative style is not very affected by the choice of audience. We are targeting a General (G) audience group (Motion picture rating system, n.d.). However, style does matter when the target is more specific group of audience, for example children or elderlies.

References:

  • Motion picture rating system. (n.d.). In Wikipedia. Retrieved 9 October, 2016, from https://en.wikipedia.org/wiki/Motion_picture_rating_system

 

Week 9 Blog Reflection (Affordances)

Processed with Snapseed.

Choose one of the objects you selected and describe how your initial understanding of its affordances changed over the course of the exercise?

I choose the key to interact with. When viewed phyisically and when interacting, there are no differences in affordance. Even when viewed from different angles, the key and the ring didn’t seem to convey any affordances at all in it design, shape and weight (which is light). It is not even sharp to be used as a defence tool, so if I’d never seen how a key works, I would never find any practical affordances for this small metal object, to be honest.

In its original environment and original intended use, a key has to be inserted to a matching key-hole which are specifically or uniquely designed to only open with a specific key that’screated for it. In a different environment, the key could beused to unhinge the cap of a tin can I suppose. This key has no obvious practical affordances, that any different person including an elderly, a child, a disable or left-handed person will not use it any differently than to open a key-hole.

Given that affordances is a relational property between a person and an object, how did the manipulation of the object and the person’s abilities inform your understanding of the concept? Did it give you inspiration or insight for how to work with affordances as a designer? Discuss this through the specific objects you explored in the exercise.

Processed with Snapseed.
Processed with Snapseed.

A quick glance at the above contraption might bring forth some of our wildest imagination, what does it do, how to hold it and if it is functional at all or merely a useless accessory. After all, ‘affordance’ refers to ” the relationship between the abilities of a living creature, and features in the environment that afford action for those abilities” (Gibson, 1979). Initially, based on quick looks and quick feel of the ‘tool’, I understood that it useful to aid in eating food. It has a sharp blade on one end, a fork like on the other end, and two elongated sticks poking out, bound and pivoted from the mid-section.

So my interaction with the contraption was further tested when I has both my eyes closed. So I tried to approach the object as if I was actually handicapped visually, however, I still managed to use the contraption quite easily to pick up an object from the table:

hkts3102

In my opinion, being able to still pick up an object despite being handicapped, means that a good design should be able to convey its function and affordances, to any kind of users, ie: a universal and intuitive interface that requires almost zero adaptation to use properly, such as this surprisingly weird contraption, that still functions well even when the user is unable to see.

References:

Norman, D.A. (1999). Affordance, conventions, and design. interactions 6(3): 38-43.

Overhill, H. (2012), J.J. Gibson and Marshall McLuhan: A survey of terminology and a proposed extension of the theory of affordances. Proc. Am. Soc. Info. Sci. Tech., 49: 1–4. doi:10.1002/meet.14504901340

Week 8 Blog Reflection (Think-Aloud Exercise)

What kinds of information and insights did it give you about the usability of the prototype?

As the user (Task #3: library website)

The prototype (Sydney University Library website) is not very user-friendly, with unfamiliar hyperlinks and lots of it, hence there will be a lot of possibilities to navigate to the wrong page. The prorotype also gave me a new insight about an unfamiliar feature of the website, which I never knew existed. Besides that, testing this prototype also gave me an idea about the site’s function to sort out the contents based on the various subject fields.

As the evaluator (as the recorder & administrator)

As the evaluator, I found out that the first protoype (ticket booking site) does not have any ‘book’ button to the specified event, whether it was because the tickets are sold out or has to be purchased elsewhere outside the venue’s website. There was no clear information on that on the website, so our tester had to improvise by booking another event. Whereas for the second task (finding the cheapest tablet), the prototype showed a flawed search filtering function, which turns out to be causing a frustration to the tester who had to redo the search from the very beginning. For the fouth task (taking a course online), the prototype was functioning fairly properly, so our tester managed to accomplish her task without much difficulties.
What aspects of the technique worked well or were frustrating?

As the user (Task #3: library website)

Navigating the massive Library website of Sydney University, which I have been using quite regularly, turns out to be not as easy as I thought it would be. Especially because the task involves navigating function which I’d never used or thought about using before: searching article of a certain topic on Google Scholar. The thinking aloud technique was not familiar to me, so at the beginning, I found myself talking very little, because I was focused on performing a rather difficult task on a not-so user-friendly interface. So much so, that I needed help from the task adminisitrator who was giving me instructions.

Screen-Capture.jpg

As the evaluator (as the recorder & administrator)

The technique worked well in allowing me as the observer to notice the fluctuating emotions of the subject while performing the task. What I previously would not notice such as facial expressions, body language, and other non-verbal cues. The technique is quite challenging as it requires a pair of keen eyes and ears to observe the subtle changes that the subject expresses. But luckily with the aid of the  form, this was made simpler, although filling up the form itself, posed another challenge of itself, because the form’s quite complex and unfamiliar.

Processed with MOLDIV

Blog Reflection Week 7 (Bodystorming)

How did physically acting out help to explore ideas?

According to Bihanic, in bodystorming, ‘the interaction is acted out in scenarios of use and special attention is devoted to the physical dimension’ (Bihanic, 2015). We acted out the experience of sitting and sleeping in airplanes. Using the available chairs in the classroom and came up with all sorts of problems from the most obvious one such as uncomfortable and cramped seats to being annoyed from the forceful tapping of the touch screen by the passenger seated behind us. As well as the latent problems such as the problem of snoring passenger, body or feet odour, crying children on board. These problem did not present itself immediately when we acted out the activitiy using the available artefacts, but it helped us to imagine the actual setting. Bodystorming also helps to familiarise the unfamiliar experience, thus is easily remembered and often times inspiring the participants to think outside the box.

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Did you refine your ideas and solutions to the problem through bodystorming? In what way?

We defined our problems and proposed a set of solutions as follow:Processed with Snapseed.solution

Both illustrations above by our classmate: Gizem Kurangil

Problems:

  • Other passengers taking up space when reading normal-sized newspaper
  • Passenger seated behind tapping the touch screen entertainment system forcefully
  • Crying or restless children
  • Soring passengers
  • Intermittent announcements from the central AV system, that some passengers found to be intrusive
  • Odour problem (especially in long flights)

Solutions:

  • Carbon padded foot rest to absorb feet odour
  • Cushioned head gear with additional Virtual Reality function
  • Install a massage pillow at the back of the seat fo the person sitting behind could rest their heads on it.

What was difficult or challenging about bodystorming?

When carrying out bodystorming, we have to be quite imaginative, to allow our imagination to run free and be able to envision the actual setting in a limited environment. It is this best applied for designing what’s accessible and familiar to the designers.

Does bodystorming lend itself to certain types of problems?

If the activity that’s being acted out is an everyday scenario, it will not be much of an obstacle. However, if the scenario that’s being acted out is a more complex setting, then it would pose a logistical issue. For example, if the bodystorming is about the experience of a pilot when flying a plane, then there needs to be

References:

  • Bihanic, D. (2015). Empowering Users Through Design. Switzerland: Springer. Retrieved from http://link.springer.com.ezproxy1.library.usyd.edu.au/book/10.1007%2F978-3-319-13018-7
  • Oulasvirta, A., Kurvinen, E., Kankainen, T. (2003). Understanding contexts by being there: case studies in bodystorming. London: Springer. Retrieved from: http://people.mpi-inf.mpg.de/~oantti/pubs/bodystorming_AO_EK_TK.pdf

Blog Reflection 06 (Poster Presentation & Peer Review)

This week, we did a peer-to-peer review about each of our research reports. Each of us, in groups of 4-6 people, took turns to present our posters and then as the audience, we would write our comments / questions / feedbacks on post-it notes.

blog-reflection-week-6

For my research report, I received a number of constructive and critical feedbacks from my peers. And my own responses have been recorded as above. To briefly summarize:

  • One of my peers pointed out that he/she didn’t know that one could be fined for the possession of electronic cigarette(s) before 2016
  • One suggested I look into an interesting program developed at YALE, called ‘cravingtoquit’
  • One suggested that I look into Positive Reinforcement method to encourage smoking cessation; a very sound advice, in my opinion and would actually work best in tandem with the Negative Reinforcement method for Initial Concept #1
  • One asked if I’ve thought about way(s) to engage more male respondents

In general, I received quite positive feedbacks for the report, however, I realize that my work is far from perfect and that with all these suggestions I received and I shall work upon, hopefully will improve my work to make it more solid.

 

Blog Reflection 05

Imagine that you were one of these extreme personalities: a selfless Samaritan, or an extremely hopeless Romantic, an extreme Trekkie / sci-fi fan or an extreme Money-Spinners. How would you, extreme in your own qualities, approach a design challenge?

So in groups, we worked on this and my group chose to be an extreme Sci-Fi fan, so our imagination, practically, is our only limit. And how would an Sci-Fi worshipper approach a design challenge to improve the good ol’ fashioned telephone booth? This is where things got interesting.

  1. How did taking the position of an Extreme User influence your thinking in relation to the design challenge?

Placing myself in the Extreme User’s shoes, makes me think of the unthinkables, the impossible. It actually enables to imagine unrealistic things, no matter how crazy they might be. But it’s not always a bad thing or a mere pipe dream, because if nobody ever dreamed of going to the moon, Neil Armstrong would not have made history. I personally find it empowering, albeit temporarily. So for this task, I actually imagined myself living in an alternate universe, way in the future, where people “live” through their avatars. These life-like avatars could be controlled remotely by the actualy user who rests in a pod like controller. So the story goes that an extremely wealthy but old and diseased business man owns an avatar that performs his daily tasks on his behalf. His avatar is a projection of his ideal self, young, athletic, hadsome, tall, sculptured and successful. While in the reality he is successful, his physicial limitations are slowly gnawing the life out of him. Ironically, while the technology has become so advanced to create such technology, nothing could slow down a crippled and slowly cancer-mutating body.

EXWD2580

2. Was it different to how you usually generate ideas and empathy?

Yes it was different. Being my own version of an extreme character makes me think of all possible uses for the telephone booth and since I am only limited by my own imagination, my ideas were for the rebirth of the telephone booth were literally endless. Some of them might actually have possible design feasibility, some might not, which can be sorted out when or if the project is actually executed.

3. Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

Yes, the “storyboard” massively helps me to communicate my seemingly absurd idea with my team. Visual aid is indeed very helpful and thus, I often find myself envying those who are blessed with the talent of drawing / painting.

THOK5703

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