IDEA9106 Design Thinking

Design is a state of mind



Week 6, blog 6 – hliu2304

  1. How did physically acting out help to explore ideas?

This activity is interesting for me, because I needed to keep thinking and telling the story and focusing my partner’s commands. Therefore, this activity can help us to warm-up our brain and make our brain become more flexible to do the next activity.

  1. Did you refine your ideas and solutions to the problem through body storming? In what way?

Yes, when we did body storming, we figured out more ideas and solutions to deal with a problem. Consequently, body storming can help us to analyze a problem in a different way.

  1. What was difficult or challenging about body storming?

The role player is a big challenge for me in body storming, because I needed to think about how to demonstrate the situation for our case in order to think about the solution. However, it was interesting to make the role playing.

  1. Does body storming lend itself to certain types of problems?

Body storming is useful, but not every case is easy to be demonstrated by body storming. I think the case 2 : sleeping in an airplane is easier for me and my group mates to do body storming. We found out some problems such as small space, noise and the customer may feel dizzy in the economic class.

blog 6 - hliu2304

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Week 5, blog 5 – hliu2304

  1. How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

This tutorial really challenged on my design, because our members chose the romantics of the extreme user, but my general ideas and thinking were close to the trekkies, which means I like high technology. Therefore, this tutorial is a big challenge to me, because I really had no idea about romantics. I only know roses and loves may belong to romantics.

  1. Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

The design provocation cards help me a lot in this tutorial, because I could see some words such as surprise, gift and love. These words hinted me to write the story structure persona of the extreme user, because I was lacking in ideas about the romantics.

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Week 4, blog 4 – hliu2304

How did this exercise help you build empathy with prospective users?

This exercise is useful for us to collect and understand different users’ demands because there are many users and they have different needs, motivations, issues and interests although they are all doing traveling. We read users’ interviews first and then wrote users’ needs, motivations, issues and interests down on the yellow notes quickly. This exercise could train the designers’ speed about finding out users’ situations.

How did this clustering of information help you understand user needs?

This exercise helped us to integrate users’ needs, motivations, issues and interests, because different users have different situations. We could understand different users’ situations through this clustering of information.

What was difficult or challenging with the technique? How would you do it better next time?

I think our team members’ reading speed were not fast, and the interviews were so long so we might miss some users’ demands. Therefore, we need to train our reading speed and our skill of organization.

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Week 3, blog 3 – hliu2304

  1. Describe your experience of creating a single persona from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or would it have made more sense to create a second different persona?

Actually, my partner and I created a single persona from our perspectives, because other two members chose different topic (They chose public transportation, but we chose the cinema one). However, there was enough commonality between my partner and me so we could form a coherent persona in a short time. For example, we like booking tickets fast, and we just need to scan the RFID or the QR code and then we can get our tickets and enjoy the movie immediately.

  1. Do you think your final persona was successful in generating empathy with users? What would you change to make it better?

I think the final persona what we made is only one aspect of users (The persona we made is a 26 years old boy). Therefore, we made other two persona and try to achieve more aspects of users’ situations (a 62 years old lady and a 35 years old mom with her kid.) and try to generate empathy with different users. I think it is not easy to generate every users’ empathy, because everyone has different situation. Therefore, we could only create more different personas as many as we can.

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Week 2, blog 2 – hliu2304

  1. How did working through different materials help you to explore and express potential solutions to a design problem?


In the beginning, I used a cardboard to design a chair. However, I found some parts were hard to design such as the arms of the chair. Therefore, I used pipe cleaners to design the arms of the chair because pipe cleaners are soft and easily to make the shape I like.


  1. What kinds of information and inspiration did the different material give you? Did you have a favourite material?


First of all, there is a big area for a cardboard so it is suitable for me to design the parts where the user can sit, and the back of the chair. Secondly, pipe cleaners are soft so it is easily to build the arms of the chair. However, I did not have a favourite material because I think every material are important, and there are some parts which need the unique material to build.


  1. What did you change along the way? What did you learn from your prototypes?


Originally, I used pipe cleaners to design the legs of the chair but I figured out that they are too soft to make the chair stand because I used a cardboard to build the back of the chair and they are too heavy. Therefore, I decided to use cardboards to build the legs which are hard enough to let the chair stand. I learned that it is not easy to make your prototype match with your sketch.


  1. How well did you address your user needs in the various design models you created?


The user needed a chair that could make her relax so I build a chair which could let the user sit and lie on the chair.

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