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IDEA9106 Design Thinking

Design is a state of mind

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carlosmardonesds

Blog 6 – Body Storming – cmar3250

Carlos Mardones Del Solar

1. How did physically acting out help to explore ideas?

It was very interesting because it helps to open the mind and going beyond the traditional thinking. Performing puts you into a different state of mind and it is a way to find solutions that no one imagined. We experienced the space and objects with the body unlike a typical discussion on a table trying to imagine the user experience.

2. Did you refine your ideas and solutions to the problem through body-storming? In what way?

As a group we chose the ‘sleeping in airplanes’ scenario. By body-storming the ideas, it  immediately arose many problems we have experienced before each of us. We putted in evidence current behaviours and user issues and saw how they could be altered. By changing the distribution and logistics of an airplane for example, we realised that the person sitting next to the window has trouble getting out and going to the bathroom so we seek ways to have separate capsules for each passenger.

3. What was difficult or challenging about body-storming?

The biggest difficulty was to imagine this scenario without a more realistic prototype, using only the tables and chairs available in the room. At the end that was not relevant because when the team creates a certain synergy, it is just about using the body language with the minimal resources. What makes it work is the enthusiasm, to show and explain, having humour and being irreverent.

4. Does body-storming lend itself to certain types of problem?

Building a stage and perform with our own or other roles, focusing on intuitive responses of each actor, and using body language immediately reveals problems and needs of a potential user. This method helped us to generate and quickly check many context relationships and behaviour concepts. It also generates among the actors a strong sense of possibility.

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Summary Poster-cmar3250-Carlos Mardones Del Solar

cmar3250-summaryposter

Hi, this were the questions related to my summary poster:

Have you thought about cultural differences in kitchens?

Have you thought about kids cooking recipes?

How the fridge will know what is in it?

Two references got my attention: The fridge that use gel for freezing and the finger print recognition for the coffee maker.

It would be interesting to ‘gamify’ the fridge stocking experience

Week 3 Creating Personas – cmar3250

Carlos Mardones Del Solar

Our workshop group was diverse, different nationalities and cultures, however, we took the easiest way and we separated people by ages. I think that the strategy wasn’t the best because at the end we notice that grouping by ages doesn’t impact on the different behaviours as others categories does in this case: Like for example, the use of public transport as a complement to other means of transport, such as the bicycle which is used by two members of the group.

It would have been better to create two Personal Profiles because we made two distinct groups and we had to decide which to keep.

We highlighted the importance of key questions in the interview, for instance the problems related to the service that we are investigating, or how does it feel when you are using it? Or, how would be this experience enhanced?

I feel that it was important to create a life story, to not just stay in the draft paper with notes, a good story help us to make it real, therefore, those who hear the story will empathize with this fictitious user.

I do believe that in the future, this tool will help me to identify quite good my potential clients, to personify segments and to develop services.

perfil persona foto para blog

Week 2 Exploring Materials, Reflection

Carlos Mardones Del Solar

Different materials = different objectives

A prototype doesn’t need to represent all the characteristics from the object we want to design. Some materials are better for expressing shapes, others textures, weight, scale, color, and so on. Depending on what we want to express, the material we’ll going to choose.

We demonstrate with this exercise that we can use any material reachable for doing a prototype. For instance, if I am at a cafe telling a story, some idea to a partner, I could do some sketches over a napkin which will be helpful for understanding the idea. It even gives the opportunity for my partner to take a pen and draw some doodles over mine.

Changing materials helped me to improve the original idea. To begin with, the cardboard. Although the result was very rough, within a few minutes we could do several tests. After that, we added the use of scissors, where we could improve the ideas we liked best. The third material, pipe cleaners. It allowed the development of 3D models at high speed. And finally, tooth pics with tape. I found this complex and slow, I prefer the more flexible materials which going back was not frustrating. At this early stage of the design process, the cleaner pipes were my favorites, they gave me a quick virtual shape of the object which allowed me to re-prototype over it self. It was helpful for going back and forward the times that I needed.

After all prototypes, I went back to the drawing. It was difficult to design without interacting with the user. Next time I will invite Maggie Simpson to give me her feedback and together we will co-create her chair.

Captura de pantalla 2015-03-16 a la(s) 23.27.01

Week 1 Gift-Giving Experience – cmar3250

Carlos Mardones Del Solar

To begin with, I would like to mention that as an architect, every time that I’ve had the challenge for create or design some project I’ve been focused on the client, but not always having the best results. Sometimes I’ve had to rethink the entire main idea. In the first class of Design Thinking I have received a toolkit that can organize quite well the process of creation, and in this case it was a prototype gift that could resolve my partner needs. Most of the time we have a preconceived idea when we deal with a client, however, this particular process can take you to an unknown direction, even for the user, it is a discovery and a co-creating process.

So, what is next? Evidencing to make it tangible. We have learned that prototyping is not trying to elaborate something definitive; it is more about quickly doing a physical model of the idea so that the user can interact with it. An unfinished work gives the opportunity to co-create; it encourages the user to improve what was gifted. I felt insecure at first because we didn’t have to many resources to do the prototype, however, it seemed real important as it was a quick overview, low-cost and easy to change object, therefore, you do not get attached to the first idea.

On the other hand, changing roles and becoming a user taught me what is all about: Receiving something that would help me to improve my quality of life, something that I have never thought about. I can say It was quite difficult to interact with the prototype because it’s supposed to be a large-scale solution for my problem, so I had to imagine what would be to use this in the real life, but that didn’t stopped me from interacting and discussing about it.

Based on what I’ve learned, and thinking, if I have the opportunity to go back, I would spend more time on doing the interview with the user. Getting to know his/her needs it requires more dedication. An also, doing more prototypes.

To conclude, I would suggest to work more on the user’s expectations, on what he or she thinks to be important, what is not and what is non relevant, so that the designer can canalize and gather the important ideas and focus in a real objective. I do believe this is co-creation as well. This type of workshop generates a common understanding between the stakeholders that encourages an active participation. As it is a multidisciplinary toolkit, it will help me to put my architectural decisions in favor of the clients so they can feel and realize that they are a significant engine to the whole process.

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