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IDEA9106 Design Thinking

Design is a state of mind

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bina0004

IT Enthusiast

Blog Reflection – bina0004 Week 9

  • How did thinking in terms of shots and scenes influence your approach to communicating your design concept?

The concept of shots and scene influenced to me add importance or grab the attention of audience. This can be used in alliance with the USP of our product to highlight importance. Also, using different types of shots can lay focus on different emotions like humour, happiness, loneliness, suspicion, speed. It also brings in light the different angles we can use to successfully demonstrate the feelings associated with the video.

 

  • What motivated your choice of storyline structure? Can you think of an exemplary from a film that uses the same structure?

The introduction of 6 questions i.e what, who, where, when, how, why motivated the choice of storyline. This pushed us to include different variables and improved the initial idea of our storyline. I like the cinematography of UP from Pixar.

  • What choices did you make about audience and style? Were they related?

Inclusion of a bigger demographics from the original path as the question of why,what,when,how,where brought critical thinking and conclusion. We thought of considering both affected and non-affected audience for the smoking and how to draw a difference.Point of view shots should be utilised for our assignment as we lay emphasis on a user story.

Blog Reflection: bina0004

1. Choose one of the objects you selected and describe how your initial understanding of its affordances changed over the course of the exercise?

The object i am choosing here would be my Bose earphone pouch. The object when taken alone for its purpose serves just as a pouch for my earphones. when looked from different angles, I could understand that it is more than what it can do. It has this little harness on top of it so it can be easily hung somewhere. I can keep some change or little cash in the pouch which can easily slip through my pocket. I can add pictures in it when open and hand it out to make a decorative article in my room.

 

2. Given that affordances is a relational property between a person and an object, how did the manipulation of the object and the person’s abilities inform your understanding of the concept? Did it give you inspiration or insight for how to work with affordances as a designer? Discuss this through the specific objects you explored in the exercise.

The kitchen scissors is a wonderful objects which can be utilised as a knife when opened up completely. They even act as a can opener when opened a bit. They can also be cork openers when pierced through a cork wine bottle vertically. So a product which is just used to cut covers in kitchen can be utilised in better ways if seen from other angles.

By looking a product from different angles, it changes their affordances to carry out different activities. This a primary way a designer comes up with new products and hence increases its usability factor. It is a sort of inspiration for the designers as it provokes them to think how an object can be utilised to maximum extent.

 

 

Bog Reflection: bina0004

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User evaluation

  1. What kinds of information and insights did it give you about the usability of the prototype?

This was a group activity carried out by 3 of us in tutorial. One of us became participant, one was an observer and the third person recorded the emotions of the participant in camera. There were 3 websites to be analysed and all of us took turns to analyse each website as a participant.

The whole exercise was very helpful on a broad perspective. The user reactions on encountering  a new website, their emotions, their ease of usage were all captured and noted down. Think aloud is a powerful user evaluation technique which helps in understanding the emotions users undergo while using a website or a device or any other service. This activity gave me a very good analysis of using the three websites provided with the tasks to achieve. I carried out evaluation of the website of Officeworks and did find some difficulties in carrying out the task, as searching for a cheapest tablet was throwing unintended options like laptop and mobile phones as well. As a user I was overwhelmed.

As an evaluator, I could see the difficulties  participants were having in selecting a Google Scholar articles or booking an event on sydneyoperahouse.com. This was a very enriching experience.

  1. What aspects of the technique worked well or were frustrating?

One aspect that worked very well was that we can capture immediate reaction of users through this Think Aloud technique. A maximum of about 5-7 users will be enough for me to get a very good feedback. However, the frustrating fact would be that as a participant I was too conscious when the person was recording me. I was not comfortable and it hampered my task.

 

Blog Reflection 6- bina0004

1)How did physically acting out help to explore ideas?

Ans: This was a unique experience. As a team, I was involved in solving problems of sleeping in aircraft. It was a fun experience and I could gather some really good insights from my group mates. Acting out the scenario let us understand the troubles people face while sitting in economy class, general troubles of washroom, odour, sleep positions etc. It was a great activity.

2)Did you refine your ideas and solutions to the problem through body storming? In what way?

As explained, body storming gave us a better idea of what people face as a trouble sitting in aircraft, especially in long journeys. By enacting we could see the troubles that passengers face. It definitely improved our ideas.

3) What was difficult or challenging about body storming?

It was somehow challenging for me to completely feel the situation. Especially the cases where passengers sitting position, leg space and sleeping positions were to be understood in a seat in economy class of an airplane, it was not completely clear. This was challenging.

4)Does body storming lend itself to certain types of problems?

Could be. As suggested earlier, enacting and getting out the solution is not easy in certain scenarios. Hawthorne effect is sometimes expected. But if the audience are enthusiastic, this might contribute to a lot of scenarios which are not expected at the begining.

Blog Reflection 05- bina0004

How did taking the position of an Extreme User influence your thinking in relation to the design challenge?

Introducing extreme user into the part of understanding and creating design has been very influential. Without the extreme character, we were considering multiple scenarios into consideration. The extreme user narrowed down our scope of thinking and we concentrated on producing friendly booth.

Was it different to how you usually generate ideas and empathy?

Yes, it was way too different. Initially we ideated by building empathy with users considering their point of view. Now we were given an character, good samaritan. This completely changed the way we started approaching the issue.

Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

Every step of activity carried out helped in working through the ideas and collaboration with group members. The activity started with choosing an extreme character and thinking on how can we modify a telephone booth. This took a shape of a story which inturn was converted to a story board. Every step helps in building connection with user.

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Blog Reflection 04- Bina0004

1.Briefly reflect on the lessons learnt from each exercise

Reflective listening : 

This exercise focused on importance of listening skills. It is important to avoid cognitive thinking while performing this activity as one might miss some important points of the user. Also, this required stepping into the user shoes to understand the feelings and understand their perspective. At first, I tried comforting my user by having an eye contact and proper nods. This helped her to open to the situation and speak more fluently. I let user to narrate her entire thoughts as it was crucial not to impose or lead the user. I could capture her thoughts and verify them at the end.

While speaking, I was a bit uncomfortable as i was failing to get thoughts on the topic. I took a minute and channelised my idea and narrated the entire experience. I avoided framing a situation and keep the conversation real.

Defamiliarizing of everyday reality :

Looking at the transport video, I could find myself thinking about the daily thoughts that i perceive while seeing a bus or a train. I discovered humans tend to ignore the minute details present at places we visit everyday. It was a reflection to me as to things that I miss while taking a public transport. Also, I could relate this to physical stimulus as these thoughts are common after a long day at work.

I found writing on paper without blocking my thoughts interesting. I let myself to scribble as much as  i can to identify things which i would have never done on a busy day.

Empathetic Modelling :

Blurring of images was a unique experience as i failed to realise things which I would have done with ease. Sitting in the classroom, I could hardly identify my notes. This helped me to think in a more critical way as to how people can see things differently. It made me realise the importance of valuing different insights of people.

 

 

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