IDEA9106 Design Thinking

Design is a state of mind



Blog Reflection 7 – anur6319

Choose one of the objects you selected and describe how your initial understanding of its affordances changed over the course of the exercise?

Because we need to think about all affordance on the fork, I try to analyze the shape of the fork and how can it be used to another activity. Affordance that I found are grabbing food, holding, it can be used as catapult to throw things, and the sharp edges can be used to dig.

Given that affordances is a relational property between a person and an object, how did the manipulation of the object and the person’s abilities inform your understanding of the concept? Did it give you inspiration or insight for how to work with affordances as a designer? Discuss this through the specific objects you explored in the exercise.



I was doing manipulation between spoon and aluminum foil. Wrapping the spoon with aluminum foil change the shape and texture which now it can be used as a fan. And when the person abilities change, for example, they cannot use their arm, the affordance of being fan can’t be used. Each person has different capability handling the object which gives different affordance. As a designer, we need to think various possible of ways on how the user think and use the product so that the user will not mistakenly use it.

Blog Reflection 9 – anur6319


How did thinking in terms of shots and scenes influence your approach to communicating your design concept?

Different kind of shot is influencing us on how much we emphasize the product and features. We need to think what kind of impression we want the audience to feel, and what happen when we combine all the scene.

What motivated your choice of storyline structure? Can you think of an exemplar from a film that uses the same structure?

Our product has several features, and we want to emphasize that our product can be use by anyone, so we plan show three different users who can use our product. Many film use the split screen technique like 500 days of summer.

What choices did you make about audience and style? Were they related?

Because we want to show that our product can be use on different kind users, we use three different storylines so the audience can feel related to it.



Blog Reflection 8 – anur6319

What kinds of information and insights did it give you about the usability of the prototype?

When I was doing the observation, I could see the trouble of that occurs on the user. The user that I was observing was testing the Sydney Opera House website. I could see varies of facial expression from the user like a surprise, confused and full of concentration. The user had an issue while finding the event of the website. She tried to click the link that seemed related, however unexpectedly showing a different result, in which make the user confused. The think-aloud technique helps me to understand the user difficulty regarding the pages.  By looking different aspect like facial expression, comments, gesture, and thought of the user, it helps us to have better understanding the issues and the user behaviour.

What aspects of the technique worked well or were frustrating?

Recording the process using camera really help us to determine the non-verbal and verbal behaviour. Especially while doing the observation, some expression or act can be missed, thus the recording help us to evaluate the overall process, and to fully understand the process and issues.





Blog Reflection 6 – anur6319

How did physically acting out help to explore ideas?

When we only thinking the ideas without involving physically, we might come up with some ideas without knowing the boundary or limit in the real situation. By doing the act, we understand limitation that can’t be known if we are not physically involved, like for example the space between the seats or space limitation for people to move around on the plane.


Did you refine your ideas and solutions to the problem through bodystorming? In what way?


We found out some ideas is being limited by the size, space area, and arrangement of the airplane seats, in which some of the ideas might lead to change the whole shape of an airplane, and hard to be implemented. So when we understand those limitations, we can come up with ideas that feasible to be implemented.

What was difficult or challenging about bodystorming?

We need space, and equipment to act as if we in the airplane. If the equipment is inadequate, we might come up with solution that won’t be accurate.

Does bodystorming lend itself to certain types of problem?

Because bodystorming needed space and equipment, remaking the situation for some cases will be difficult. It also still requires more detail research, because the model might not be as accurate in the real situation.




Blog Reflection 5 – anur6319

1. How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

Doing the design challenge, as an extreme user, made us thought of different perspective in design making. We choose the Money Spinners, and we should be focusing our thought around money and interest. When we make the decision, we continuously thought whether it will make me (the money spinner) gain more money or not, and it change on how we usually design things. When we usually design something, our own interest and taste sometimes involve in it. In this tutorial, we can learn how other people think, especially the extreme user, and make sense of it.

2.Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

As we gathered around, stories and storyboards assisted us to communicate each of our ideas. They also make us  understand better other people Money Spinners’ characters, which really help us to build the design that works for all of us.





Some feedback I have got is regarding the initial concept which I haven’t really thought of. Like the security of the recording system, or other possibility regarding communicate with the robot. With limited time, I have not explain all the details regarding the application or the data. But this feedback really help me to think another possibility and ideas regarding the problem about stress.

anur6319- Summary Poster

Blog Reflection 4 – anur6319

1.Briefly reflect on the lessons learnt from each exercises

Reflective listening

Reflective listening exercise help us to pay attention more to the speaker. By listening carefully, and not judging, makes us more considerate to the speaker. We become more focus to the conversation, and understand what speaker feel about the topic.

Defamilitarization of everyday reality

In defamiliarisation of everyday reality, makes me realize that there are many things we experience in our daily life, and there are so much more to observe.

Empathic modelling

In empathic modelling, at first I thought it should be fine wearing glasses with plastic wrap, then I realised it gave me difficulty when moving around. It took me a while to get familiar with things we usually do. When wearing the plastic wrap glasses, I only can recognise the general shape of the object, and the colour, and we have to make a guess, or rely on another sense.

2. Complement your reflection with photographs of the process


3. Include a scanned copy of you defamilitarization forms (public transport)

Blog Reflection 3 – anur6319

Describe your experience of creating personas from different users’ perspective gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona?

We choose catching public transport activity. When we collect interview data, we found out there were some common answers among the users. Even though the interview questions are open question type, most of the users gave similar answers. We identified there were two people that have the similar answers for 7 out of 9 questions (including the demographic data). Based on those people, we make one persona. I think based on our data, one persona is enough because it gave out the most similar pattern.



Do you think your final persona(s) was successful in generating empathy with users? What would you change to make it better?

I think our persona need to be improved by adding more details to it and make her more authentic. For example, add more personal detail in back story like her hobbies, interest, etc. We also need to use real person photos.



Blog Reflection 2 – anur6319

Tutorial 2


How did this exercise help you build empathy with prospective users? 

We can understand their wants, and needs by seeing their respond of the interview. We can know their stories, their family concern, and their hobbies. Not only focusing the answer they give, but also their personality.

How did the clustering of information help you to understand user needs? 

As we write down the interest, motivation, etc. of our client. We can see there are patterns, in which same issues occurs in every client. For example, some navigation needed or they need reliable tools. Although the issues seem broad and it’s hard to determine the specific requirement, but there are general ideas that we can conclude.

What was difficult or challenging with the technique? How would you do it better next time? 

The challenges are it’s hard to determine the scope for relevant issues, and to classify all observations into groups. When we group the observations, there some information that are not fit in the group, but not quite different either. I should write down the observation clearly, so it will be not ambiguous when we grouping them, because at this tutorial I don’t write them in detail.


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