Paul Murty’s discussion of the qualities of expertise providing insights into what I’ve often found impressive in those I have observed to be experts. I’m often more impressed by their ability to call on a many different kinds of knowledge and means of thinking and use them in harmony to achieve a goal, rather than just a deep knowledge of a particular field. Murty’s explanation of Chunking provides some insight into how this process works and he also asserts that expertise is about knowledge being adaptable to different problems rather than just knowledge itself. This kind of thinking seems essential to design which requires constant learning based on new problems and drawing on many different skills and types of knowledge. The better one can structure their learning and knowledge the better they can adapt it to a problem.
I looked into Britton A. McKay’s Using Expert Knowledge Structures to Design Decision Aids for further insight. He also supports the importance of knowledge structures: “Experts not only have more knowledge than novices, but they also have more organized knowledge”. He also argues that emulating the knowledge structure of an expert could make training of novices more efficient (Mckay p.9 2007).
McKay, Britton A. Using Expert Knowledge Structures to Design Decision Aids ProQuest 2007