1) How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

It allows you to imagine the user in the extreme context and to develop the design solutions to meet the diverse needs of the extreme users. It gets you wear the users’ shoes and put you into their situtaion to design the right solutions for them. As we all know, the extreme user are usually very demanding. By satisfying what they want, we might tweak our design solution in a better scenario.

2) Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

Yes. Personally I prefer using the storyboard as it creates the whole flow from the user’s aspect to use the product. It hightlights certain function of the product or just helps explain a user scenario in a visual way. It can encourage the designers to consider more about the users’ attitude and behaviors while designing the solutions for the users.

documentation

Advertisements