How did physically acting out help to explore ideas?

In designing ways to improve doctors waiting rooms, acting out helped us visualise a wider context for the situation, informing our ideas about limited available space and layout. It also placed us in the position and mindset of the user.

Did you refine your ideas and solutions to the problem through bodystorming? In what way?

Bodystorming initially inspired our ideas revolving around pleasant spaces, and avoiding too much close contact or lines of sight. We refined these ideas by rearranging the chairs and trying it out until we reached the best configuration for the space provided. Then we acted out reporting to the reception area. Our director informed us that the reception area had a very long queue, which inspired us to think of ways to reduce the burden on the receptionist. This led to our innovative check in app solution, which also included directions to the toilet to help out one of the hypothetically queuing patients.

What was difficult or challenging about bodystorming?

It was challenging to know what to do, imagine and flesh out the situation and come up with authentic ways of acting. The directors cues certainly helped with this when they were given.

Does bodystorming lend itself to certain types of problems?

Bodystorming is yet another technique to provide a unique outlook to direct your thinking. Certainly in a spacial organisation problem, such as improving doctors waiting rooms or improving air passenger seating, it is an effective technique to get the initial ideas flowing. It would also be useful for design ideas revolving around the use of physical objects or interactions between people.