How did physically acting out help to explore ideas?
Simply by acting out the hospital scenario, it gave us a much more comprehensive view of the problems our user might be facing. By visualizing the actual situation this help us to avoid overlooking some of the design issues that are subtle but important. During the exercise, we recorded every single problems we had encountered and discovered that there are lots of design opportunities in it, also we were able to identify the area that require improvement more easily by Bodystorming than by our assumption and conjecture.
Did you refine your ideas and solutions to the problem through bodystorming? In what way?
Bodystorming allows us to identify the potential problems the users might face in the particular situation, and sometime it can expose the blind spot in our thinking when we look the simulation of a real situation, the information collected from it helps us to further polish our design which will greatly increase its usability.
What was difficult or challenging about bodystorming?
Bodystorming require participant to have sufficient amount of past experience and imagination in order to work out. In the hospital scenario, since some of our group member had never been to the waiting room, it was hard some them to simulate that experience, they have to act based on their assumption and imagination, which might make the scenario unconvincing because of the improper respond they gave to the situation. Another problem is the difficulties to abandon some of the preconceived ideas and assumption we had about the situation, since ingrained preconception might make our respond toward a situation biased which makes the observation based on it invalid.
Does bodystorming lend itself to certain types of problems?
I think that this technique works better if participant are familiar with the scenario they are about to act, otherwise the observation we make from the simulation will be biased and inaccurate because it highly rely on our past experience and level of understanding to the situation. Nevertheless it is a valuable tool for us to generate empathy toward user and identify some hidden issues we might have overlooked when designing on paper.