1. Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona?

The topic we chose is “public transport”, four of us use public transport almost every day. We thought it would be easier to gather more information. At first, as a group of four,we asked each other question based on the topic in pairs, and wrote down the relevant point. We found that the four of us share the same pattern, since we came from similar background.We had the similar answers to most questions, which might be easier to create a persona.As for the second persona,it was a little bit challenging,though.We did not have enough feedback,the persona was not so persuasive.

2.Do you think your final persona(s) was successful in generating empathy with users? What would you change to make it better?

We think the final persona we formed was successful in generating empathy with users.But we also think there are more to improve,we need more feedback and data.For the next time, we should prepare more questions and collect more data in order to create a stronger persona.Add more details to make the persona more like a archetype.

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