1.Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona?

It’s pretty helpful when we started our discuss and tried to find the commonality. Apparently this helpfulness is based on a well-organized interview, that is , to gather the necessary information efficiently. which I feel all members in our group have done it well.

I think 4 people are enough to find most part of the commonality, though more people (about 6-7 ) are perferable. Since in this way more coherence can be digged out during the process. It depends on how things going on during generating the personas. If we find the the commonality is way more than differences, then stick to one persona is a better way, vise versa.

2.Do you think your final persona(s) was successful in generating empathy with users? What would you change to make it better? 

I think my persona was pretty successful in many aspects. All of our members need to use the public transport every day, which means we have a lot of experience about it. Plus the persona is based on the data we gathered , which makes it reasonable.  And the background and we tried to make personal detail we made up more realistic.

A better way to make improve of the personas is to get more information and based on that, to fulfill the persona with more details.