Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the four people interviewed to form a coherent persona? or did it make more sense to create a second different persona?

I found creating the personas really enjoyable. I found it hard to interview someone and write everything down at the same time however with such a short interview it was easy to recall the key points made. The data collected was common enough to create one persona, sometimes we found it hard to deal with outlying information because there were two people who were very similar and the other two fluctuated being in the majority data group and being the minority. This would be a lot easier if we were creating user personas from interviewees not in the research group because people felt very strongly about including particular nuances that were really the supported position.

Do you think your final persona(s) was successful in generating empathy with users? what would you change to make it better?

Our group managed to create our persona in a way that synthesised 75% of our interview information in a concise and logical way. The second persona was probably a bit weaker but just because we didn’t have the empirical evidence to back it up, so next time it would be good to have more interviews to create a more complete persona that was representative of the 2nd collective.