- Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona?
I think, that there wasn’t enough data and time to create one persona. Our background and experiences (millennials in Sydney) were pretty similar overall, but when digging deeper it was vastly different; I guess the brief wasn’t too clear and it was too vague to successfully dig deeper into a group that shared so much in common, to successfully complete even one persona. To add, I think based on the data and the assumptions-guesses that we did, we created a persona that was too stereotyped based on prior prejudices that we have. However, that was what we could do based on the limitations that we had, it was a good guide on how to start developing personas.
- Do you think your final persona(s) was successful in generating empathy with users? What would you change to to make it better?
I think the personas were too personal, as we were both the interviewers and interviewees. This did affect our emotional response affecting the data, failing to make it un-personal and factual. Nonetheless, there was some empathy as we were the users. I would of change it by interviewing different people and forming groups with different persons that we didn’t interview and got interviewed by.