How did taking the position of an Extreme User influence your thinking in relation to the design challenge?

Introducing extreme user into the part of understanding and creating design has been very influential. Without the extreme character, we were considering multiple scenarios into consideration. The extreme user narrowed down our scope of thinking and we concentrated on producing friendly booth.

Was it different to how you usually generate ideas and empathy?

Yes, it was way too different. Initially we ideated by building empathy with users considering their point of view. Now we were given an character, good samaritan. This completely changed the way we started approaching the issue.

Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

Every step of activity carried out helped in working through the ideas and collaboration with group members. The activity started with choosing an extreme character and thinking on how can we modify a telephone booth. This took a shape of a story which inturn was converted to a story board. Every step helps in building connection with user.

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