1) How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?
For the design challenge, we had to explore the possible future use of the Telstra Payphone for a Romantic user. Taking the position of an Extreme User allowed me to express the wildest needs I could have, like going on romantic cruise dinners, helicopter rides and villa stays. It was different to how I would usually generate ideas and empathy, which are more general, typical and restrained in thoughts. Even for the wildest needs and desires I had, I could still design something to fulfil those needs. My group eventually came up with the idea of a “date booth”, where the user can have the ultimate date experience with a virtual partner. I realised that our design solution could fulfil the needs of other extreme romantics as well, as the design challenge also helped us empathise with other extreme users, being an extreme user myself.
2) Did any of the other design thinking techniques (design provocation cards, stories, storyboards etc.) help you to work through ideas and collaborate with your group members?
Yes, the provocation cards, stories and storyboards helped to link the different ideas that we had for our extreme users together and created a relationship, which would fulfil their needs. Creating a story helped us envision how each of our extreme users would interact with the design solution and meet their needs. Although each of us came up with a different user, we focused on one chosen user and were able to contribute to the storyline as we could empathise with his needs and desires. With each group member giving inputs, the design solution that we devised was also able to fulfil the needs of the other 2 extreme users.