1. How did taking the position of an extreme user influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?


During the exercise, each of us creates his own story of an extreme user, and though we, three group members chose the same type of user, we created quite different users’ background from age gender and experience. I think it is helpful to understand the design challenge to some extent, as it is kind of like a way to broaden one’s ideas by integrating with others. And during this process, it is also a good way to get some inspirations for dealing with the challenges.

It is quite different from other way of generating ideas and empathy, while the other ways like affinity diagram or the empathic modeling are mainly from the potential users’ perspectives which I think are more reliable and relevant, the ideas generated by those are more like to meet the expectations of the users. Nevertheless, the extreme users are created by ourselves which mostly based on our similar experience or even our imagination, so I feel like it not as reliable or valuable as the other ways.


  1. Did any of the other design thinking techniques (design provocation cards, stories, storyboards. Etc.) help you to work through ideas and collaborate with your group members?


During our exercise, we created a storyboard to illustrate the proposal for the extreme users we chose. And I think while drawing the storyboard, it required us to think our ideas further and more thoroughly as the some details on the ideas needed to be more clear while we tried to illustrate them by the graphs visually. Also, there is no doubt that the storyboard helps other to understand our ideas more easily and attractively. But to be noticed, such storyboards needed to be explained together with verbal explanation. Overall, I think it is quite a good way to integrate the visual storyboard with verbal explanation to help not only other people who first listen to our ideas, but even us who create them to understand the logic and the potential of such proposal more clearly and easily.