Q1. How did taking the position of an Extreme User influence your thinking in relation to the design challenge?
Extreme users have extreme needs. They also have more issues that we might not think about when we position ourselves as the ordinary users. However, this method leads us to create a longer list of problems – that means more design challenges.
A design solution is created when there’s a problem. The more problems/challenges we have, the more thoughtful and comprehensive our deign would be. So the exercise of creating an extreme user is very useful to help us think broader and more throughout. This helps us to expand our thinking.
Q2. Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?
Yes they did. The cards helped us to generate more ideas. The background story of the extreme users helped us to create empathy. The storyboards were the useful media to communicate our ideas to other people. Although they might be drawn with simple lines, they gave people the visualization of the design concept.