1) Describe your experience of creating personas from different users’ perspectives gathered in the interview data. Was there enough commonality between the 4 people interviewed to form a coherent persona? Or did it make more sense to create a second different persona?

In this tutorial, we interviewed 4 people about supermarket’s preference. Every interviewers had different opinion .In addition we got a lot of  information, such as shopping frequency, ideal of online shopping, Frustration of super market. Moreover, we tried to find our similarities and differences to make our persona. However, I think 4 people are not enough to create a persona. My friend and I are very similar, therefore our interview data is almost same. Nevertheless, our data is totally different with others. In my opinion, only interviewing 4 people can not provide enough data to create a persona, because this situation would led to  occur extreme conditions.

 

2) Do you think your final persona(s) was successful in generating empathy with users?What would you change to make it better?

Our final persona could easy help us to understand a kind of customer demand. We created a girl who have completed primary education, believe in buying value for money products and go to shop only when it is necessary. However,  this persona still has some defect, because our base is too small. We could expanding the scope of the investigation. At the same, we could build connections with users. This could help us get long-term data. Moreover, we could design more specific questions.

285149050489004492.jpg

Advertisements