How did taking the position of an Extreme User influence your thinking in relation to the design challenge?
The role we chose is trekkie. And a Frankenstein is in our minds. Then we three tried our best to think about what kind of life would a trek people live in, how technology influence his daily life, and the differences between him and normal people. Then we listed as many kinds of advanced technologies as possible which could be put into use by a telephone booth. So our concern is that how will a trek people use a telephone booth within his technical gene deep inside.
Was it different to how you usually generate ideas and empathy?
The main difference is the group of user who are going to use your product. Generally, the thoughts in my mind and choices I made mostly depend on the “common need” of people, what is people’s regular need. However, when it comes to extreme users, the situation changes. My focus is a special group of people whose life is effected by a certain aspect. For the trek people, the technology is the main factor. And this particular characteristic is somewhat zoomed in to some extent in the design process. That is to say, the design should have some identity. People should know what kind of people will use it when saw the product.
Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?
I am highly appreciate the design thinking techniques that were introduced during the tutorial. They helped a lot not only because they made the design process clear, but also made clear of the idea.
-Design provocation card. Design should meet the need of user. By list the needs, we can design according to the list. Especially, for people like me who always can not focus on and forgetful, this method does make a big difference.
-Stories. It helps me put back the design into daily life, and let me see a more comprehensive picture: When will the user need the design? How will the user make use of the design in certain situation? How the design help the user out? Meanwhile, this story makes me compare other experiences of people facing the same problem.
-Storyboards. Obviously, it could make how to design work quite clear to the public. But my drawing skill limited its power. For me, I need further explanation to make my idea easier to understand.