1. How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?
It was a good exposure for me to think out of my normal, typical experience view ‘box’. I have never thought about of being in an Extreme User shoes in thinking of a design challenge. This is a whole new experience as it stimulate the other part of my cell brains in designing. I have always stucked in my own world, thinking the same way of a function and design approach which is not good in inventing or idealizing a new context. In technical term, it is called “Functional Fixedness”. It means our thinking and our meta-cognitive(the way we plan how to think about a thing) is tied up to a way that we have used to always do. In example, when Windows 8 was launch, Microsoft remove the “Start” windows button from the main tasks-bar menu. This has create a whole new ‘panic’ and unease situation for the windows users as they were really get used with the windows old fashion way. Actually, microsoft introduced a new, better way of reaching any app in the system by just typing in the ‘search’ task bar. It just that the users can’t adapt with the new way, they were fixed with the very same, old mechanism to do things. Microsoft then restore the preferable ‘start’ button in their next windows update release.
So, it is very different to generate ideas and empathy thinking a design challenge by taking the position of an extreme user. It somehow forced us to choose how to think from a different perspective.
2. Did any of the other design thinking techniques( design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?
Of course. Visualization of ideas helps a lot. We started of by simply brainstorming all ideas we had in our mind, nevertheless it make any sense or not. LOL. There it comes a super advance, futuristic ideas into the table. And yeah, great inventions always start by a day-dreaming. Nobody would have agree that a car can drive by itself, 50 years back. But someone would have dreamed about it. It just a matter of time to materialized. So yeah, once we stucked, provocation cards is a good way to drive the ideas generation moving forward.Story telling and storyboards are another good way of design thinking techniques as it visualize and get more human senses involved in working through the ideas.