1) How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?

This new position of viewing needs from the perspective of an extreme user forced me to think beyond normal conventions of need. In our case, we chose to redesign the archaic public telephone so it can appeal for an extreme users with the “Trekkie” type.

Lorcan was a huge sci-fi fan and so the purpose of the redesigned telephone needed to meet the needs of a modern day techie. I think the benefit of developing an extreme user meant the solution could potentially draw on avant garde technology. This would different to normal conventions on ideation as within this realm, a designer may focus on simple design changes to meet needs, whereas extreme user ideation could disrupt convention, leading the designer to create new and different concepts to completely rethink how we use technology and objects.

2) Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?

I feel that the storyboard technique helped most extensively as the focus here was on simply and concisely conveying the purpose of the concept and the needs being met of the user. Further, by having a visual format of the concept, I was able to explain to my group the intended purpose of the design more clearly, rather than having to process through the rigmarole of written explanation.

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