How did physically acting out help to explore ideas?
Physically acting out our space allowed us to explore different type of scenarios that could happen in real life such as if all the chairs were full, or if a disabled person entered the room. There are a variety of scenarios that can come from one space which when explore physically, result in a different range of problems that lead to other solutions.
Did you refine your ideas and solutions to the problem through bodystorming? In what way?
Our ideas and solutions were able to become more refined through bodystorming as it allowed us to pick up on finer details we would not think from just brainstorming. While our brain is good at processing a lot of information, to cope with the amount of information it receives from all our senses, it has set templates which create assumptions and simulations on what is happening around us. It is due to this broad scan our brain does, it can miss out on details unless we are actually in the situation itself. Examples from our bodystorming include, how would you get the receptionist attention, as this was assumed as not a problem in our brainstorm (solution: add a bell) or how to notify someone who is out and about as we assumed they would notice it in our brain storm (solution: vibrating notification). Another great learning from the other group was that they didn’t realise a person would have to get up twice in a plane if someone had to go to the bathroom as they only thought of the initial one when brainstorming.
What was difficult or challenging about bodystorming?
The challenge on bodystorming was that as each member of the group had to partake in being part of the scene, it made it hard to discuss the problems and solutions collaboratively. Only one person’s role was to be the ‘director’ therefore it was hard to have say on the problems if there is not enough time given so that everyone gets a go at the director role.
It is also hard to look after different issues at a time as we must pause the scene every time there is a problem. Therefore while it allows for more detailed look into solutions, it is difficult to have enough time to go through all of them and allow equal input on these scenes.
Does bodystorming lend itself to certain types of problems?
Bodystorming lends itself to thoroughly look through a certain type of problem from the start to the end such as the realising someone has to get up twice in a plane to go to the bathroom. It also allows you to take the full journey of the person’s needs until it is fulfilled. As brainstorming usually only focuses on solving the problem, bodystorming allows you to find the problem, address the problem & watch what happens and how the person feels after solving this problem. It also allows you to understand not only the rational problem of the user but also the emotional burdens such as getting angry because the receptionist is not paying attention to you. All these emotional triggers allow you to see a new perspective of the problem you may not have previously think of, allowing for more rounded designs and solutions.