1) How did taking the position of an Extreme User influence your thinking in relation to the design challenge? Was it different to how you usually generate ideas and empathy?
Taking up the position of “The Trekkies”, it was relatively easy to imagine the characteristics of this Extreme User. Due to how straightforward and predictable this user personality is, my perspective and thinking in relation to the design concept was easily sci-fi and highly focused to that genre. However, at the same time, the level of extremeness also resulted in one-dimensional concepts that were foreseeable in many ways. Having said that, there were no technological or realistic restrictions to what we could design, so the ideas I created were only limited by my imagination.
Using this method, it was different because what we understand about the user is based on what we imagine in our minds; there were neither user data to reference to nor any interviews to extract information from. This creates sort of an instant empathy, as I could completely connect with what I perceived in my head and how it works without much difficulties. Thus, with such a setup, the design ideas generated were highly personalized to a “Trekkie” with room for lots of sci-fi creativity.
2) Did any of the other design thinking techniques (design provocation cards, stories, storyboards, etc.) help you to work through ideas and collaborate with your group members?
I personally found the story writing and storyboard highly effective in helping me work through my ideas. These techniques personified the “Trekkie” user and allowed me to communicate my concept to my group members efficiently. It also generated empathy for my user with the rest of the class, thus making everything seem real despite being completely frictional. Having a storyboard also helped translate my fantasy teleportation device into a believable idea and gave it an actual scenario to portray its usability. All in all, I had an enjoyable time using all the design thinking techniques to create a concept that was extremely fun to imagine.