Describe your experience of creating a single persona from different users’ perspectives gathered in the interview data.Was there enough commonality between the 4 people interviewed to form a coherent persona?Or would it have made more sense to create a second different.


Our group had chosen “ Catching public transport” Which is a familiar and easily reflect to ourselves. Basically we analysis our own experiences and difficult about catching public transport. We find out most public transport has a common issue of surrounding environment, also the price is a big issue especially for international students. The experience of creating a persona is quite a interesting process that we can reflect our own issue about public transport and also understand what others problem.


Do you think your final persona was successful in generating empathy with users?What would you change to make it better?


I feel good about our group’s persona, because it is just like a mixture of all the problems we face in public transport. If  I have a chance I would like to dig into the persona’s personality and make it more realistic.