1. How did engaging with a real person, tXmas gift swapesting with a real person, change the direction your prototype took?

It made me empathise with their experience and how it could be improved to make that experience better for them, rather than just developing a prototype around an experience I would like. In the end I actually achieved both.

2. What was it like showing unfinished work to another person?

Having a three dimensional mock up – albeit a very rough one – was actually beneficial to articulating the concept and helped generate constructive feedback to improve it.

3. As a User, how did you interact with your partner’s level of lowly-resolved prototype; how did the level of resolution impact your experience as a user?

I tried to imagine the digital portal he conceived and the page-by-page user experience I would have with it. The low resolution did make it difficult to follow but it also forced me to use my imagination and provide feedback and ideas that he may have otherwise not thought of.

4. Design thinking is an iterative, self-directed process. Based on what you learned, what would you go back and do next? What would you do over again?

I would enhance the prototype aesthetically so it is a better representation of the concept and I would present it to someone else or a group of people to gain further insights on how it could be improved, or if in fact it was even a viable concept. I would also reinterview the user and delve deeper into their personality, habits and interests, rather than just focusing on that singular gift-giving experience, to gain a more holistic understanding of their motivations.

5. What principle, what tool would you infuse into the work tomorrow?

I would add an element of sharability. I would want the concept to be something they would be motivated to share with others both experientially and digitally.

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